• Job Description

  Req#: C9342-25-0605?language=en&page=397&sort=publicationDateDesc

  Job summary

  At AWP NHS Trust we have a Transport Department who are responsible for and manage several transport related services.

  These include (but are not limited to):

  • Patient Transport Booking Line
  • Trust Wide Pharmacy / internal items courier services
  • AWP leased vehicles and associated management.
  • Liaising with internal and external stakeholders at all levels.

  We are looking for a confident, enthusiastic individual who has very good attention to detail and works well under pressure to assist in managing the above services.

  The Transport Coordinator role involves the management of a small team of Transport Drivers and Transport Booking Operatives.

  Most challenging part of the role is:

  • Ability to manage staff in differing roles
  • Database monitoring and associated administration
  • High level IT skills preferred including Microsoft Office
  • Being aware of operational commitments and ability to make changes at short notice to keep services running.

  If you feel this role is something of interest to you please refer to the job description for more information on the role and tasks required.

  Main duties of the job

  The Transport Coordinator will be fully responsible for the day to day management of the Transport couriers and transport booking staff.

  Ensure services the department is committed to provide are maintained at all times.

  Management of staff including supervision, HR processes, attendance, sickness, annual leave, administration, and any other tasks in order to maintain the operational demands of the service.

  The Transport Coordinator would also be communicating with internal and external stakeholders, and being the point of contact for any other ad-hoc queries/requirements that would need addressing.

  Ability to work under pressure and effectively manage different staff groups such as transport drivers and transport booking operatives.

  About us

  We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust):a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

  We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

  Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

  AWP is committed to support and create a positive research and evidence-based environment and culture, which can have a beneficial impact on everyone who works for the organisation and the care we provide to those who use our services.

  At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

  Details

  Date posted

  26 June 2025

  Pay scheme

  Agenda for change

  Band

  Band 4

  Salary

  £26,530 to £29,114 a year (pay award pending)

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  342-EFM039-0625

  Job locations

  Beversbrook Pharmacy Hub - Calne

  Calne

  SN11 9PR

  
  

  Job description

  Job responsibilities

  The Transport Supervisor will be fully responsible for the day to day management of the Transport staff, ensuring any services the department is committed to provide is maintained at all times, to ensure sickness and annual leave is covered along with any administration work generated within the department.

  The Transport Coordinator would also be communicating with internal and external stakeholders, answering any queries and being the point of contact for any other ad-hoc queries/requirements that would need addressing.

  These will include (but not be limited to):

  Covering Annual Leave / Sickness of Drivers (changeable shift patterns) Dealing with queries/complaints from internal and external stakeholders. Day to day problem solving to ensure the transport service commitments are fulfilled. Management of staff Appraisal and Supervision General Administrative duties including filing/data processing etc. To drive all trust vehicles safely and sensibly adhering to the Road Traffic Act and regulations currently in force and be responsible for any fines that arise from driving at work. Excellent Communication Skills Management and administration of transport department paperwork and documents such as Timesheets/Vehicle Check documents/H & S risk assessments/supervision records/Rostas etc. Maintaining databases regarding staff attendance and rostas/payroll information. Point of Contact within the Trust for any Transport Queries. Participate in facilities 24 hour On- Call Rota when weather conditions are deamed to be at a level where additional Trust operational support is required. This would be in suitable vehicles for the weather conditions. Liaise with a range of stakeholders, both internal and external to the organisaion, including: Medical Staff, Service Users, Other AWP departments (payroll/Bank/HR etc), Lease Companies, other relevant agencies/companies. To manage all statutory vehicle and driving records and ensure all records are maintained. To manage, record and organise vehicle delivery/collection documentation. To participate in activities to support the Transport Department as agreed or requested by the Transport Officer e.g.; attendance at meetings, collection/delivery of vehicles, relief driving in the event of sickness or annual leave etc. Planning and Organising of Rostas to ensure that the maximum level of cover is provided from the staff available whilst being aware of cost implications. Maintain official records, including time, sickness and holiday records for all staff within the Transport Dept. To assist the Transport Officer in the recruitment of staff as required. To participate in providing initial and on-going training for transport staff as required. To maintain records of such training in accordance with Trust procedures. To ensure that good driving practices are adhered to within the department. Maintain staff confidentiality at all times Liaise with the Transport Officer and/or any other facilities managers, AWP staff, pharmacy staff or any other staff or agencies as and when required.

  Job description

  Job responsibilities

  The Transport Supervisor will be fully responsible for the day to day management of the Transport staff, ensuring any services the department is committed to provide is maintained at all times, to ensure sickness and annual leave is covered along with any administration work generated within the department.

  The Transport Coordinator would also be communicating with internal and external stakeholders, answering any queries and being the point of contact for any other ad-hoc queries/requirements that would need addressing.

  These will include (but not be limited to):

  Covering Annual Leave / Sickness of Drivers (changeable shift patterns) Dealing with queries/complaints from internal and external stakeholders. Day to day problem solving to ensure the transport service commitments are fulfilled. Management of staff Appraisal and Supervision General Administrative duties including filing/data processing etc. To drive all trust vehicles safely and sensibly adhering to the Road Traffic Act and regulations currently in force and be responsible for any fines that arise from driving at work. Excellent Communication Skills Management and administration of transport department paperwork and documents such as Timesheets/Vehicle Check documents/H & S risk assessments/supervision records/Rostas etc. Maintaining databases regarding staff attendance and rostas/payroll information. Point of Contact within the Trust for any Transport Queries. Participate in facilities 24 hour On- Call Rota when weather conditions are deamed to be at a level where additional Trust operational support is required. This would be in suitable vehicles for the weather conditions. Liaise with a range of stakeholders, both internal and external to the organisaion, including: Medical Staff, Service Users, Other AWP departments (payroll/Bank/HR etc), Lease Companies, other relevant agencies/companies. To manage all statutory vehicle and driving records and ensure all records are maintained. To manage, record and organise vehicle delivery/collection documentation. To participate in activities to support the Transport Department as agreed or requested by the Transport Officer e.g.; attendance at meetings, collection/delivery of vehicles, relief driving in the event of sickness or annual leave etc. Planning and Organising of Rostas to ensure that the maximum level of cover is provided from the staff available whilst being aware of cost implications. Maintain official records, including time, sickness and holiday records for all staff within the Transport Dept. To assist the Transport Officer in the recruitment of staff as required. To participate in providing initial and on-going training for transport staff as required. To maintain records of such training in accordance with Trust procedures. To ensure that good driving practices are adhered to within the department. Maintain staff confidentiality at all times Liaise with the Transport Officer and/or any other facilities managers, AWP staff, pharmacy staff or any other staff or agencies as and when required.

  Person Specification

  Education & Qualification

  Essential

  • BTEC/NVQ Level 3 in management or equivalent level of experience

  Desirable

  • Certificate in Logistics and transport (CILT) - Level 3 or above, or equivalent level of experience.

  Experience and Knowledge

  Essential

  • Experience of managing transport and logistic services

  Desirable

  • 12+ months experience managing transport logistic services

  Skills and Abilities

  Essential

  • Basic experience in IT and using Microsoft office

  Desirable

  • Recognised qualification in relevant IT software and/or Microsoft office

  Skills and Abilities

  Essential

  • Experience in operational management with key skills and abilities

  Desirable

  • 12+ months experience in operational management with key skills and abilities

  Person Specification

  Education & Qualification

  Essential

  • BTEC/NVQ Level 3 in management or equivalent level of experience

  Desirable

  • Certificate in Logistics and transport (CILT) - Level 3 or above, or equivalent level of experience.

  Experience and Knowledge

  Essential

  • Experience of managing transport and logistic services

  Desirable

  • 12+ months experience managing transport logistic services

  Skills and Abilities

  Essential

  • Basic experience in IT and using Microsoft office

  Desirable

  • Recognised qualification in relevant IT software and/or Microsoft office

  Skills and Abilities

  Essential

  • Experience in operational management with key skills and abilities

  Desirable

  • 12+ months experience in operational management with key skills and abilities

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Avon & Wiltshire Mental Health Partnership NHS Trust

  Address

  Beversbrook Pharmacy Hub - Calne

  Calne

  SN11 9PR

  
  

  Employer's website

  http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

  Employer details

  Employer name

  Avon & Wiltshire Mental Health Partnership NHS Trust

  Address

  Beversbrook Pharmacy Hub - Calne

  Calne

  SN11 9PR

  
  

  Employer's website

  http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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