This job is now closed
Job Description
- Req#: R38625
Employer Industry: Financial Services
Why Consider this Job Opportunity:
- Salary up to $18.98
- Opportunity for career advancement and growth within the organization
- Work remotely with the flexibility of choosing between remote, combo, or on-site
- Supportive and collaborative work culture focused on growth and making a difference
- Monthly internet reimbursement of $60 and a one-time $500 home office setup allowance
What to Expect (Job Responsibilities):
- Handle routine customer service inquiries and problems via telephone, digital, or chat channels
- Navigate computerized systems to respond and troubleshoot customer questions
- Actively manage and escalate risk and customer-impacting issues to management
- Assist over 100+ customers daily in a fast-paced call environment
- Utilize empathy and effective communication skills to respond to customer inquiries
What is Required (Qualifications):
- High School Diploma or GED
- 1+ years of Customer Service Experience
- Quiet workspace for remote work with minimum internet speed requirements
- Excellent verbal communication and problem-solving skills
- Comfortable with multitasking and utilizing multiple systems
How to Stand Out (Preferred Qualifications):
- Experience in a fast-paced customer service environment
- Familiarity with industry-leading care and innovative solutions
#FinancialServices #CustomerService #RemoteWork #CareerGrowth #CompetitivePay
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Discover is a credit card brand issued primarily in the United States.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.