Discover
Bank Account Customer Service
This job is now closed
Job Description
- Req#: R37143
Employer Industry: Digital Banking and Payments
Why Consider this Job Opportunity:
- Salary up to $18.98
- Opportunity for career advancement and growth within the organization
- Work remotely with the flexibility of choosing between 100% remote, combo, or on-site
- Monthly internet reimbursement of $60 and a one-time home office setup allowance of $500
- Collaborative culture focused on growth and making a difference
- Supportive coaching and training provided for new hires
What to Expect (Job Responsibilities):
- Handle routine customer service inquiries and problems via telephone, digital, or chat channels
- Navigate computerized systems for responding and troubleshooting customer questions
- Manage and escalate risk and customer-impacting issues to management
- Assist over 100+ customers per day in a fast-paced call environment
- Utilize empathy and effective communication skills to provide industry-leading care
What is Required (Qualifications):
- High School Diploma or GED
- 1+ years of customer service experience
- Quiet workspace and minimum internet speed requirements for remote work
- Excellent verbal communication and problem-solving skills
- Comfortable with multi-tasking and using multiple systems
How to Stand Out (Preferred Qualifications):
- Experience in a fast-paced call center environment
- Knowledge of the digital banking and payments industry
#DigitalBanking #CustomerService #RemoteWork #CareerGrowth #InnovativeSolutions
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Discover is a credit card brand issued primarily in the United States.
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