• Job Description

  Req#: C9824-25-0682?language=en&page=764&sort=publicationDateDesc

  Job summary

  The Materials Management Operative is a customer-facing role requiring a strong customer service work ethic and commitment to being always proactive and positive. The role will require working in a team, operating the Trust's goods inwards / outwards systems for delivering goods to Wards and Departments. The post holder will be expected to assist customers who come to the Main Stores, checking goods received against delivery documents and picking and packing supplies as per requisitions received from Services within the Trust.

  To work as part of Materials Management team to carry out: Receipting and distribution of all goods ordered. To review stock levels and manage stock inventory in line with clinical activity, and scan, order and put away as per the schedule.

  This role requires the post holder to be physically fit.

  This is a broad summary of the role detailing key areas of operation and responsibilities - further detail will be provided in the Main Duties and Responsibilities section, below, which provides more granular detail.

  Monday to Friday (7.5 hours shifts) , Core hours are between 7-5

  Main duties of the job

  • The post holder will be in daily contact with ward and service managers and staff within the hospital
  • Procurement - Clinical Specialists, Contracts Team, Customer Services
  • Divisional team engagement
  • Ward review meetings
  • H&S to include Major Incident
  • Finance - e-Financials Systems Team, Accounts Payable.
  • Other hospital services including Facilities, Estates
  • All levels of Trust staff

  E xternal (if applicable)

  • The post holder will also be in regular contact with the goods receiving staff and NHS Logistics teams
  • Suppliers (inc. couriers)
  • External NHS bodies as relevant
  • Members of the public
  • Other NHS Organisations and other Public Services

  About us

  We providecommunity health services to more than two million people across eleven London boroughs and Hertfordshire.

  Every day, our professionals provide high-quality healthcare in people's homes and local clinics, helping them to:

  • stay well

  • manage their own health with the right support

  • avoid unnecessary trips to, or long stays in, hospital.

  We support our patients at every stage of their lives, providing health visiting for new-born babies through to community nursing, stroke rehabilitation and palliative care for people towards the end of their lives.

  Our vision:deliver great care closer to home.

  Our mission: working together to give children a better start and adults greater independence.

  Details

  Date posted

  29 April 2025

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £14.07 an hour Weekly pay will include: Basic pay + HCAS + 12.07% Holiday pay +

  Contract

  Bank

  Working pattern

  Full-time, Flexible working

  Reference number

  824-BANK-12

  Job locations

  Harrow

  Harrow

  HA1 3UJ

  
  

  Job description

  Job responsibilities

  Make judgements about stock levels required on wards and departments using bar code technology replenishing stock to agreed levels.

  Maintain effective liaison with the NHS Supply Chain and suppliers.

  Be familiar with and adhering to Trust policies and guidance on infection, prevention and control.

  Assist in the upkeep of ward areas in relation to the storage and replenishment of consumable products.

  Carry out accurate counting & scanning / input and uploading of information / put away stock for a designated number of wards/departments.

  Locate and provide emergency supplies of products to ward/department areas when required.

  Assist in the processing of Non-Stock Materials Management requests and maintain effective relationships with the purchasing staff.

  Maintains stock at agreed levels, responsibility for the security of goods during delivery and/or put away process.

  Deliveries should be "broken down" immediately. Under no circumstances should cages and totes be left on wards/departments unattended.

  Job description

  Job responsibilities

  Make judgements about stock levels required on wards and departments using bar code technology replenishing stock to agreed levels.

  Maintain effective liaison with the NHS Supply Chain and suppliers.

  Be familiar with and adhering to Trust policies and guidance on infection, prevention and control.

  Assist in the upkeep of ward areas in relation to the storage and replenishment of consumable products.

  Carry out accurate counting & scanning / input and uploading of information / put away stock for a designated number of wards/departments.

  Locate and provide emergency supplies of products to ward/department areas when required.

  Assist in the processing of Non-Stock Materials Management requests and maintain effective relationships with the purchasing staff.

  Maintains stock at agreed levels, responsibility for the security of goods during delivery and/or put away process.

  Deliveries should be "broken down" immediately. Under no circumstances should cages and totes be left on wards/departments unattended.

  Person Specification

  Education/Qualification

  Essential

  • GCSE Maths & English
  • NVQ 2 or equivalent

  Experience

  Essential

  • Knowledge of receipting/ stock control systems and delivery procedures
  • Experience of working as part of a team
  • Experience with the use of Microsoft Office and a variety of databases
  • Experience of working in a busy environment
  • Manual Handling skills
  • Basic safety and proper lifting procedures
  • Proven ability to work without supervision
  • Ability to plan own workload

  Desirable

  • Experience of working as part of a team
  • Proven knowledge of supply chain processes
  • Proven knowledge of electronic stock management
  • Knowledge or receipting / stock control systems and delivery
  • Experience of mechanical handling equipment to support the team

  Skills and Knowledge

  Essential

  • An awareness of risk management
  • Excellent communication skills and ability to build effective relationships
  • Self-management skills managing time and workload
  • Ability to work in a team and to superv ise the work of others
  • Ability to analyse, interpret and record data in a clear, and succinct manner
  • To be able to promote the work of the team across the trust
  • Excellent oral and written communication and presentation skills
  • Ability to work under pressure, prioritise effectively and manage competing demands.
  • Ability to work with minimal supervision
  • Ability to prioritise work
  • Adaptable and flexible
  • Ability to cope with uncertainty and change
  • Proactive and innovative
  • Polite and courteous, approachable, attending to all requests
  • Maintains prompt timekeeping

  Other

  Essential

  • Flexible about work location - The post holder will l be required to travel to other CLCH sites in London
  • Appropriate level of physical fitness to perform the job (as outlined in the job description) with or without adaptations

  Person Specification

  Education/Qualification

  Essential

  • GCSE Maths & English
  • NVQ 2 or equivalent

  Experience

  Essential

  • Knowledge of receipting/ stock control systems and delivery procedures
  • Experience of working as part of a team
  • Experience with the use of Microsoft Office and a variety of databases
  • Experience of working in a busy environment
  • Manual Handling skills
  • Basic safety and proper lifting procedures
  • Proven ability to work without supervision
  • Ability to plan own workload

  Desirable

  • Experience of working as part of a team
  • Proven knowledge of supply chain processes
  • Proven knowledge of electronic stock management
  • Knowledge or receipting / stock control systems and delivery
  • Experience of mechanical handling equipment to support the team

  Skills and Knowledge

  Essential

  • An awareness of risk management
  • Excellent communication skills and ability to build effective relationships
  • Self-management skills managing time and workload
  • Ability to work in a team and to superv ise the work of others
  • Ability to analyse, interpret and record data in a clear, and succinct manner
  • To be able to promote the work of the team across the trust
  • Excellent oral and written communication and presentation skills
  • Ability to work under pressure, prioritise effectively and manage competing demands.
  • Ability to work with minimal supervision
  • Ability to prioritise work
  • Adaptable and flexible
  • Ability to cope with uncertainty and change
  • Proactive and innovative
  • Polite and courteous, approachable, attending to all requests
  • Maintains prompt timekeeping

  Other

  Essential

  • Flexible about work location - The post holder will l be required to travel to other CLCH sites in London
  • Appropriate level of physical fitness to perform the job (as outlined in the job description) with or without adaptations

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Central London Community Health Trust

  Address

  Harrow

  Harrow

  HA1 3UJ

  
  

  Employer's website

  https://clch.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Central London Community Health Trust

  Address

  Harrow

  Harrow

  HA1 3UJ

  
  

  Employer's website

  https://clch.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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