• Job Description

  Req#: C9418-25-0250?language=en&page=52&sort=publicationDateDesc

  Job summary

  Are you looking or an opportunity that offers flexibility to fit with your home and life commitments?

  The Trust is looking for clerical staff to join our bank to provide support in various departments around the hospital. Our 'bank' operates like an internal agency, booking temporary staff on a flexible basis.

  The shifts that the Bank staff are asked to cover are usually Mondays to Fridays between the hours of 8am and 5pm.

  Please note - we are not able to offer bank shifts for evening and weekend working.

  Main duties of the job

  Bank admin and clerical staff work in a variety of different roles covering short or medium term gaps and assisting during times of high service demand.

  To join our Bank admin and clerical team, you will need to have accurate keyboard skills and be able to communicate effectively with both staff and patients in person, on the phone and by email. Attention to detail is also important for all of the tasks that you may be asked to carry out.

  The post holder will be required to undertake a range of administrative duties including reception cover, filing, typing, sending out letters and making appointments. You will also need to deal with incoming and outgoing telephone calls and emails. The post will require you to input and retrieve information using our in-house systems but full training will be given.

  About us

  Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.

  You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology.

  Our Values

  We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

  Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.

  Date posted

  14 March 2025

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £12.11 an hour per hour

  Contract

  Bank

  Working pattern

  Flexible working

  Reference number

  418-BCL8826-VR

  Job locations

  Luton and Dunstable Hospital

  Lewsey Road

  Luton

  LU4 0DZ

  
  

  Job description

  Job responsibilities

  For full details of the role, please refer to the attached Job Description and Personal Specification.

  Job description

  Job responsibilities

  For full details of the role, please refer to the attached Job Description and Personal Specification.

  Person Specification

  Qualifications

  Essential

  • GSCE Maths and English (Grade A to C) or equivalent.

  Desirable

  • IT Qualification
  • Secretarial / Admin Qualification

  Experience

  Essential

  • Administrative or Reception experience.
  • Customer Service experience.

  Knowledge

  Essential

  • Competent in the use of digital systems.
  • Understanding of Data Protection and confidentiality.

  Desirable

  • Competent in the use of Microsoft Word and Excel.

  Skills

  Essential

  • Effective communication skills - written and verbal.
  • Ability to work in a team or independently.

  Person Specification

  Qualifications

  Essential

  • GSCE Maths and English (Grade A to C) or equivalent.

  Desirable

  • IT Qualification
  • Secretarial / Admin Qualification

  Experience

  Essential

  • Administrative or Reception experience.
  • Customer Service experience.

  Knowledge

  Essential

  • Competent in the use of digital systems.
  • Understanding of Data Protection and confidentiality.

  Desirable

  • Competent in the use of Microsoft Word and Excel.

  Skills

  Essential

  • Effective communication skills - written and verbal.
  • Ability to work in a team or independently.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Bedfordshire Hospitals NHS Foundation Trust

  Address

  Luton and Dunstable Hospital

  Lewsey Road

  Luton

  LU4 0DZ

  
  

  Employer's website

  https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)

  Employer details

  Employer name

  Bedfordshire Hospitals NHS Foundation Trust

  Address

  Luton and Dunstable Hospital

  Lewsey Road

  Luton

  LU4 0DZ

  
  

  Employer's website

  https://www.bedfordshirehospitals.nhs.uk/working-here/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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