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Job Description
- Req#: B0483-235?language=en&page=525&sort=publicationDateDesc
- Excellent symptom control knowledge.
- Knowledge of current issues in palliative care.
- Evidence of recent and ongoing professional development in palliative care.
- Ability to work autonomously as well as part of a team both within hospice MDT, primary health care services and hospital trust teams.
- Motivated and enthusiastic with ability to be flexible, innovative and keen for ongoing service development.
- Advanced communication skills and evidence of collaborative working.
- Ability to manage own work and work within a corporate caseload.
- Good IT skills and knowledge of electronic healthcare systems.
- Good personal support mechanisms.
- Community based experience.
- Flexible approach to team working and an awareness of effective team dynamics.
- RGN with significant post registration experience.
- Oncology /Palliative Care Qualification ENB 237/285 or equivalent.
- Teaching Qualification or equivalent level of experience.
- Degree or equivalent level of experience.
- Significant senior post registration experience at a similar level in palliative care or another associated speciality.
- Counselling qualification/experience.
- Non-Medical prescriber or working towards.
- Excellent symptom control knowledge.
- Knowledge of current issues in palliative care.
- Evidence of recent and ongoing professional development in palliative care.
- Ability to work autonomously as well as part of a team both within hospice MDT, primary health care services and hospital trust teams.
- Motivated and enthusiastic with ability to be flexible, innovative and keen for ongoing service development.
- Advanced communication skills and evidence of collaborative working.
- Ability to manage own work and work within a corporate caseload.
- Good IT skills and knowledge of electronic healthcare systems.
- Good personal support mechanisms.
- Community based experience.
- Flexible approach to team working and an awareness of effective team dynamics.
- RGN with significant post registration experience.
- Oncology /Palliative Care Qualification ENB 237/285 or equivalent.
- Teaching Qualification or equivalent level of experience.
- Degree or equivalent level of experience.
- Significant senior post registration experience at a similar level in palliative care or another associated speciality.
- Counselling qualification/experience.
- Non-Medical prescriber or working towards.
Job summary
The Specialist Community & Crisis Support service provides 24-hour specialist advice, support and facilitation of care for those persons with complex symptom management due life limiting illness and support to carers of the individual within the home setting, at a nurse led clinic environment or within the office on telephone support.
Our Referral Hub receives all referrals for individuals being referred to the hospice services, assessing and identifying the specialist interventions required
An opportunity has arisen for a dynamic, enthusiastic, self-motivated, experienced nurse with good clinical palliative care knowledge base, to join our well-established specialist community services as a Clinical Nurse Specialist (Bank). This post will provide varied senior experience in a multidisciplinary working environment delivering a 24/7 service to individuals, carers and other health care professionals in the community.
We are looking for a candidate who is working at a senior lever and has excellent communication, assessment and prioritisation skills, and understands the needs of those receiving palliative care /end of life care, a working knowledge of evidence -based practice and the ability to develop a good knowledge base of current initiatives and developments in palliative care.
The Service works within the boundaries of Barking & Dagenham, Havering, and Brentwood and provides out of hours advisory telephone support to Redbridge.
Main duties of the job
Fixed Bank Salary of £47,665 per annum, pro rata (£24.38 per hour)
To work collaboratively with the palliative care team and primary care teams providing high quality specialist support, advice and symptom control to Individuals with specialist complex palliative care needs and their carers in their primary care setting.
To provide specialist telephone assessment and support for healthcare professionals, Individuals and relatives as required via the Specialist Advice Line, whilst documenting with accuracy.
To work both autonomously and a team member to provide a specialist resource in palliative care and work in close collaboration with acute hospital and other specialist palliative care services and the wider multidisciplinary team.
To provide specialist support, decision-making skills, expert advice/consultancy and education to members of the primary care team to support them with their management and care of people with life limiting illness in the community.
To provide rapid crisis access to specialist advice for professionals, persons in the community and those involved in their care to crisis telephone support, assessment, decision making, prioritisation of need and face to face crisis visiting as appropriate.
About us
We are a dynamic, forward thinking organisation delivering a full range of specialist palliative care services for individuals & their loved ones with life limiting illness. We achieved Outstanding in our CQC inspection & have reconfigured our services to meet the changing needs of our local community. We support 5 Clinical Commissioning Groups & have a robust governance structure in place. We provide ward clinical services within a modern, personal & friendly 18-bedded unit, as well as Specialist Community Crisis Support Service, Hospice at Home Service & Specialist Day Therapy Service. We also have the hospice Pepperell Education Centre that has an excellent reputation for delivering high quality education programmes and study days.
All communication regarding your application including invitations to interviews will be sent to the email address you have stated on your application form, if you could also provide a contact telephone number as well.
Saint Francis Hospice is a charity based in the UK. We will require all successful candidates to be able to provide documentary ID proof of their Right to Work in the UK. We are not a Licensed Sponsor, so are unable to provide sponsorship to support applicants applying from outside of the UK.
Please note that we are a charity & not part of an NHS Trust & we are situated in a quiet location in the village of Havering-atte-Bower, outskirts of Romford, therefore please consider our location when applying.
Details
Date posted
25 June 2025
Pay scheme
Other
Salary
£47,665 a year Our posts do not attract NHS High Cost Area or Fringe allowances
Contract
Bank
Working pattern
Flexible working
Reference number
B0483-235
Job locations
St. Francis Hospice
Broxhill Road
Havering-atte-bower
Romford
RM4 1QH
Job descriptionJob description
Job responsibilities
MAIN DUTIES AND RESPONSIBILITIES
CLINICAL EXPERTISE, LEADERSHIP AND TEAMWORKING
Work within community services to respond to referrals and Individuals on the telephone to offer skills of a clinical nurse specialist.
Provide specialist holistic telephone assessment and support ongoing for healthcare professionals, Individuals and relatives in line with service standards.
Accurate recording of interactions and information gained for an Individual.
To work within an allocated Clinical Nurse Specialist role daily to ensure smooth service provision and allow for flexibility of service demand.
To be part of the team, carrying out a holistic telephone assessment and complete all relevant documentation, liaise appropriately with primary health care team to resolve problems identified provide them with a contact details of the service.
Provide expertise in complex symptom control and advise any health care professionals associated with palliative care, helping them to evaluate the effects of prescribed interventions and recognise and appropriately manage palliative care emergencies.
Offer skilled psycho/social support for Individuals with specialist palliative care needs and their families, providing them with appropriate information about their condition, its management and the services available to support them both pre and post bereavement.
Take responsibility for assessment and clinical judgement of those persons at home known to the service for referral request for admission to the hospice ward.
Provide ongoing telephone support to Individuals / families / carers whilst the Individuals is waiting to be seen by other hospice services.
Gather, document and co-ordinate information from other professionals and the specialist care teams relating to Individuals referred to community services.
Fully understand the importance of multi-professional team-working and the ability to champion it within the organisation.
Have an understanding and awareness of behaviours and interpersonal skills that are vital to effective team working and practice them at all times and ongoing commitment to service and organisation values.
Possess a proactive and supportive leadership style that encourages team participation in decision-making processes.
Maintain accurate, up to date documentation in accordance with Saint Francis Hospice policies and within guidelines laid down by the NMC.
Input, record and maintain all form of records (written and electronic), data and statistics onto I-Care and any other data collection systems in place in accordance with hospice policies.
EDUCATION AND QUALITY
Attend mandatory training as specified by the hospice.
Take responsibility for own professional development, in accordance with appraisal and performance review. Attend study courses in agreement with line manager and maintain current registration of the required qualifications for the post with the NMC.
Ensure nursing practice in the field of palliative care remains evidence based and ensure active dissemination of relevant findings.
Participate in research programmes as appropriate using the findings to enhance clinical standards, clinical effectiveness and outcomes.
Ensure that post registration training meets the requirements necessary to be considered a clinical nurse specialist within the field of palliative care nursing.
Generate and use appropriate learning opportunities and apply own learning to the future development of practice-attendance at organisational Specialist Updates encouraged.
Articulate and reflect palliative care skills, enabling others to learn and be responsible for acting as a resource and sharing of knowledge to help others develop increased skills across the organisation.
MANAGEMENT
Establish and maintain effective lines of communication with hospital, multi services in the community and other organisations to ensure continuity of care.
Participate in forums for discussion on research and audit programmes, and in clinical governance initiatives e.g. clinical review.
Participate & engage in group clinical supervision and self-evaluation and use this to improve care and practice.
Responsible for management and organisation and prioritisation of work within core hours on duty as part of organisational service provision.
PROFESSIONAL RESPONSIBILITIES
To act within the legal and statutory rules relating to nursing practice as laid down by the Nursing & Midwifery Council.
To be responsible and ensure adherence to professional Revalidation expectations and process.
To adhere to the policies, procedures, standards and conditions of service of Saint Francis Hospice relating to sickness and absence, conduct, Health and Safety, Data Protection, and any others that are relevant.
To take responsibility for own professional and personal development which will be monitored in supervision sessions and in the annual appraisal.
To keep up-to-date with the developments within nursing and in particular in the field of palliative care.
Job responsibilities
MAIN DUTIES AND RESPONSIBILITIES
CLINICAL EXPERTISE, LEADERSHIP AND TEAMWORKING
Work within community services to respond to referrals and Individuals on the telephone to offer skills of a clinical nurse specialist.
Provide specialist holistic telephone assessment and support ongoing for healthcare professionals, Individuals and relatives in line with service standards.
Accurate recording of interactions and information gained for an Individual.
To work within an allocated Clinical Nurse Specialist role daily to ensure smooth service provision and allow for flexibility of service demand.
To be part of the team, carrying out a holistic telephone assessment and complete all relevant documentation, liaise appropriately with primary health care team to resolve problems identified provide them with a contact details of the service.
Provide expertise in complex symptom control and advise any health care professionals associated with palliative care, helping them to evaluate the effects of prescribed interventions and recognise and appropriately manage palliative care emergencies.
Offer skilled psycho/social support for Individuals with specialist palliative care needs and their families, providing them with appropriate information about their condition, its management and the services available to support them both pre and post bereavement.
Take responsibility for assessment and clinical judgement of those persons at home known to the service for referral request for admission to the hospice ward.
Provide ongoing telephone support to Individuals / families / carers whilst the Individuals is waiting to be seen by other hospice services.
Gather, document and co-ordinate information from other professionals and the specialist care teams relating to Individuals referred to community services.
Fully understand the importance of multi-professional team-working and the ability to champion it within the organisation.
Have an understanding and awareness of behaviours and interpersonal skills that are vital to effective team working and practice them at all times and ongoing commitment to service and organisation values.
Possess a proactive and supportive leadership style that encourages team participation in decision-making processes.
Maintain accurate, up to date documentation in accordance with Saint Francis Hospice policies and within guidelines laid down by the NMC.
Input, record and maintain all form of records (written and electronic), data and statistics onto I-Care and any other data collection systems in place in accordance with hospice policies.
EDUCATION AND QUALITY
Attend mandatory training as specified by the hospice.
Take responsibility for own professional development, in accordance with appraisal and performance review. Attend study courses in agreement with line manager and maintain current registration of the required qualifications for the post with the NMC.
Ensure nursing practice in the field of palliative care remains evidence based and ensure active dissemination of relevant findings.
Participate in research programmes as appropriate using the findings to enhance clinical standards, clinical effectiveness and outcomes.
Ensure that post registration training meets the requirements necessary to be considered a clinical nurse specialist within the field of palliative care nursing.
Generate and use appropriate learning opportunities and apply own learning to the future development of practice-attendance at organisational Specialist Updates encouraged.
Articulate and reflect palliative care skills, enabling others to learn and be responsible for acting as a resource and sharing of knowledge to help others develop increased skills across the organisation.
MANAGEMENT
Establish and maintain effective lines of communication with hospital, multi services in the community and other organisations to ensure continuity of care.
Participate in forums for discussion on research and audit programmes, and in clinical governance initiatives e.g. clinical review.
Participate & engage in group clinical supervision and self-evaluation and use this to improve care and practice.
Responsible for management and organisation and prioritisation of work within core hours on duty as part of organisational service provision.
PROFESSIONAL RESPONSIBILITIES
To act within the legal and statutory rules relating to nursing practice as laid down by the Nursing & Midwifery Council.
To be responsible and ensure adherence to professional Revalidation expectations and process.
To adhere to the policies, procedures, standards and conditions of service of Saint Francis Hospice relating to sickness and absence, conduct, Health and Safety, Data Protection, and any others that are relevant.
To take responsibility for own professional and personal development which will be monitored in supervision sessions and in the annual appraisal.
To keep up-to-date with the developments within nursing and in particular in the field of palliative care.
Person SpecificationPerson Specification
Skills/Abilities/Knowledge/Communication
Essential
Desirable
Qualifications
Essential
Skills/Abilities/Knowledge/Communication
Essential
Desirable
Qualifications
Essential
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Saint Francis Hospice
Address
St. Francis Hospice
Broxhill Road
Havering-atte-bower
Romford
RM4 1QH
Employer's website
Employer details
Employer name
Saint Francis Hospice
Address
St. Francis Hospice
Broxhill Road
Havering-atte-bower
Romford
RM4 1QH
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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