Canadian Tire Corporation
Bank Fraud Servicing Representative (Bilingual) - S
This job is now closed
Job Description
- Req#: JR139037
- Inbound/outbound contact centre, focused on identifying suspected fraud and initiating appropriate actions to mitigate to the organization, while ensuring customer account(s) and personal information are managed in a professional and confidential manner
- Reviews credit card applications with the goal of reducing CTFS exposure to fraudulent activity while completing review within acceptable established time frames
- Customer focused, who go above and beyond to respond to the evolving needs of our customers
- Solutions oriented and outcome focused, with a strong attention to detail
- Team players with strong communications skills, who build relationships easily
- Able to speak English and French Fluently
What you’ll do
Role we are currently sourcing for:
(Remote) Bilingual Bank Fraud Servicing Representatives:
Who you are
We are looking for individuals who are:
While some experience is preferred, if you have a willingness to learn and are able to solve problems while keeping the customer top of mind, then this is definitely the place to be.
Hours of our contact centre are:
Monday to Friday 8am-8pm
Saturday and Sunday 8am-6pm
Shifts will be primarily evenings and weekends
About Canadian Tire Corporation
English
Canadian Tire is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information
provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.
French
Canadian Tire souscrit au principe d’équité en matière d’emploi. Nous nous engageons à offrir à tous nos employés un environnement de travail favorable à la diversité et à l’inclusion et reconnaissons que notre succès dépend des perspectives et des contributions de tous nos employés et que la diversité de leurs expériences et de leurs compétences est une force pour notre entreprise. Si nous vous contactons au sujet d’une perspective de carrière, veuillez nous aviser de tout aménagement nécessaire pour assurer un accès juste et équitable tout au long du processus de recrutement et de sélection. Toutes les demandes d’aménagements sont confidentielles et ne sont utilisées que pour offrir aux candidats une expérience équitable.
About Us
At Canadian Tire Services Limited/Canadian Tire Bank, it is our mandate to continue to create innovative and rewarding financial solutions for our customers. Our growing suite of products and services showcase the dynamic contributions from our employees and our success is driven by a strong vision, loyal customers, and our ability to build teams that reflect the diverse customers and communities in which we live and work. Join us, where there's a place for you here.
Our Commitment to Diversity, Inclusion and Belonging
We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better. .
Accommodations
We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.
About the company
Canadian Tire Corporation Limited is a Canadian retail company which operates in the automotive, hardware, sports, leisure and housewares sectors.
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