• Job Description

  Req#: E0215-25-0010?language=en&page=601&sort=publicationDateDesc

  Job summary

  Symphony Healthcare Services has a vacancy for a BANK Medicines Management Technician (Pharmacy Technician).

  Bank hours are 'as and when' required and cannot be guaranteed,

  As a Bank Pharmacy Technician, you will provide cover during staff absences, playing a key role in supporting the safe, effective, and efficient use of medicines within the practice.

  You will work closely with our existing team of pharmacy technicians, pharmacists, GPs, prescription clerks, and wider clinical team to ensure patients receive the best possible pharmaceutical care.

  We work as a hub, based at South Petherton Medical Centre. You may be asked to work at other sites in our South Somerset West Primary Care Network (PCN), including Crewkerne, Stoke-Sub-Hamdon and Somerton along with supporting our prescription clerks who are based at The Meadows Surgery in Ilminster.

  Ideally you will have experience of working in primary care and be familiar with our clinical system, Emis Web.

  You will need to demonstrate the ability to use your initiative, have a positive attitude, a can-do approach towards problem solving, and be a good team player.

  The rate of pay for this role will be £14.55 - £15.45 per hour and a starting salary will be offered based on previous experience.

  Please read the job description for more information or contact Helen Belben, Medicines Management Team Manager on 07749 254 496 / helen.belben@nhs.net for more information

  Main duties of the job

  To support Symphony surgeries in providing safe, effective and efficient systems for medicines reconciliation on transfer of care, and to support the repeat prescribing systems. The post holder will help patients to get the best from their medicines by supporting systems to improve the continuity of care, supporting improvements to streamline the repeat prescribing processes, minimising clinical risk and reducing waste. You will be enrolled on and actively participate in a recognised post-registration pharmacy technician educational pathway.

  About us

  Symphony Healthcare Services (SHS) was established in 2016 as part of the award-winning Symphony Programme Vanguard, developing new models of care. We now support 16 practices across Somerset providing care for over 100,000 patients.

  SHS has developed a model where each practice is encouraged to operate autonomously, but as a subsidiary of NHS Somerset Foundation Trust (SFT), and with the backing and economies of scale from a central support team (particularly for HR, finance, corporate and strategic management matters).

  Providing NHS services is at the heart of what we do. Our vision is to ensure that primary care is sustainable for patients and practices in Somerset, and we aim to be a national exemplar for primary care provision.

  We work closely with our practice teams to support, develop and transform patient care and working practices with innovation and technology at the heart of what we do.

  SHS welcome applications from people of all backgrounds and underrepresented groups. When undertaking recruitment and selection for our services, SHS we are committed to equality of opportunity for all.

  SHS offers a NHS or NEST Pension, a fantastic range of employee benefits and salary sacrifice schemes (see attached poster), along with flexible working from day of employment and an agile approach to home / office-based working where appropriate to the role.

  We look forward to hearing from you and receiving your application.

  Details

  Date posted

  30 May 2025

  Pay scheme

  Other

  Salary

  £14.55 to £15.45 an hour Starting salary will be offered based on previous experience.

  Contract

  Bank

  Working pattern

  Full-time, Part-time, Job share, Flexible working

  Reference number

  E0215-25-0010

  Job locations

  South Petherton Medical Centre

  Bernard Way

  South Petherton

  Somerset

  TA13 5EG

  
  

  Job description

  Job responsibilities

  To support the practice pharmacist and clinical teams, including:

  • support the practice pharmacist with medicines reconciliation in accordance with practice protocols and to update patients medical records and prescriptions.
  • carry out medication switches, dose optimisation and medicines synchronisation to ensure safe and cost-effective prescribing
  • initiate repeat prescribing (eRD) for appropriate patients
  • provide advice to GPs, staff and patients in changes to prescribing in order to support the improvement of prescribing safety, quality and cost effectiveness
  • participate in medication audits and QOF quality improvement projects
  • support practices to meet QOF indicators
  • support patient safety with high risk drug monitoring and other safety scorecard indicators

  Please read the attached job description before applying.

  Job description

  Job responsibilities

  To support the practice pharmacist and clinical teams, including:

  • support the practice pharmacist with medicines reconciliation in accordance with practice protocols and to update patients medical records and prescriptions.
  • carry out medication switches, dose optimisation and medicines synchronisation to ensure safe and cost-effective prescribing
  • initiate repeat prescribing (eRD) for appropriate patients
  • provide advice to GPs, staff and patients in changes to prescribing in order to support the improvement of prescribing safety, quality and cost effectiveness
  • participate in medication audits and QOF quality improvement projects
  • support practices to meet QOF indicators
  • support patient safety with high risk drug monitoring and other safety scorecard indicators

  Please read the attached job description before applying.

  Person Specification

  Qualifications

  Essential

  • BTech. City and Guilds or Apothecary Hall,
  • NVQ level 3 with BTech in Pharmaceutical Sciences
  • Registered with the General Pharmaceutical Council

  Desirable

  • Accredited Medicines Management Technician

  Experience

  Essential

  • At least 2 years practical experience of working as a pharmacy technician in primary care, community or secondary care setting
  • Experience of providing pharmaceutical and prescribing advice
  • Practical experience of computerised recoding systems
  • Good clinical pharmacy knowledge
  • Experience of prescriptions processes and systems
  • Experience of audit and quality improvement projects
  • Enrolled on a recognised pharmacy technician educational pathway

  Desirable

  • Experience of systems to support patients in Primary Care setting.
  • Good clinical pharmacy knowledge.
  • Experience of project implementation.

  Personal qualities

  Essential

  • Attention to detail.
  • Good communication skills, written and oral.
  • IT and Keyboard skills.
  • Ability to follow procedures and work to deadlines.
  • Ability to handle situations of potential conflict.
  • Problem solving skills.
  • Ability to work on own initiative.
  • Ability to work as part of a team.
  • Excellent interpersonal skills.
  • Influencing and negotiating skills.
  • Ability to plan and organise.

  Special Requirements

  Desirable

  • Knowledge of the General Practice environment.
  • Knowledge of prescribing systems relating to GP practice, community.

  Person Specification

  Qualifications

  Essential

  • BTech. City and Guilds or Apothecary Hall,
  • NVQ level 3 with BTech in Pharmaceutical Sciences
  • Registered with the General Pharmaceutical Council

  Desirable

  • Accredited Medicines Management Technician

  Experience

  Essential

  • At least 2 years practical experience of working as a pharmacy technician in primary care, community or secondary care setting
  • Experience of providing pharmaceutical and prescribing advice
  • Practical experience of computerised recoding systems
  • Good clinical pharmacy knowledge
  • Experience of prescriptions processes and systems
  • Experience of audit and quality improvement projects
  • Enrolled on a recognised pharmacy technician educational pathway

  Desirable

  • Experience of systems to support patients in Primary Care setting.
  • Good clinical pharmacy knowledge.
  • Experience of project implementation.

  Personal qualities

  Essential

  • Attention to detail.
  • Good communication skills, written and oral.
  • IT and Keyboard skills.
  • Ability to follow procedures and work to deadlines.
  • Ability to handle situations of potential conflict.
  • Problem solving skills.
  • Ability to work on own initiative.
  • Ability to work as part of a team.
  • Excellent interpersonal skills.
  • Influencing and negotiating skills.
  • Ability to plan and organise.

  Special Requirements

  Desirable

  • Knowledge of the General Practice environment.
  • Knowledge of prescribing systems relating to GP practice, community.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Employer details

  Employer name

  Symphony Healthcare Services Limited

  Address

  South Petherton Medical Centre

  Bernard Way

  South Petherton

  Somerset

  TA13 5EG

  
  

  Employer's website

  https://www.symphonyhealthcareservices.com/ (Opens in a new tab)

  Employer details

  Employer name

  Symphony Healthcare Services Limited

  Address

  South Petherton Medical Centre

  Bernard Way

  South Petherton

  Somerset

  TA13 5EG

  
  

  Employer's website

  https://www.symphonyhealthcareservices.com/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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