Global Payments
High Volume Customer Service $15.00 per hour Amazing Day One Benefits
This job is now closed
Job Description
- Req#: R0064754
Employer Industry: Payment Solutions
Why consider this job opportunity:
- Salary up to $15 per hour
- Comprehensive benefits package including medical, dental, and vision care
- Opportunity for career advancement and growth within the organization
- Flexible remote work opportunity with occasional on-site requirements
- Supportive and collaborative work environment
- Chance to make a positive impact on customer satisfaction and service quality
What to Expect (Job Responsibilities):
- Respond to customer inquiries via telephone, providing problem resolution in line with service standards
- Handle basic payment and account-related requests, including card activations and updates for customers
- Maintain detailed knowledge of assigned client products and services to effectively assist customers
- Utilize computer systems to enter required data and determine reasons for customer issues
- Escalate unresolved customer grievances to more experienced representatives or designated departments
What is Required (Qualifications):
- High School Diploma or Equivalent
- At least 12 months of high-volume call center experience within the last 18 months
- Ability to complete background checks including criminal, drug, credit, education, and employment verification
- Flexibility to work mid to late shifts, including weekends
- Must be on camera at all times during work hours
How to Stand Out (Preferred Qualifications):
- Experience with payment processing or financial services
- Familiarity with customer service software and systems
- Strong problem-solving skills and ability to work under supervision
- Excellent communication skills, both written and verbal
- Ability to work in a fast-paced environment
#PaymentSolutions #CustomerService #RemoteWork #CareerOpportunity #CompetitivePayAbout the company
Global Payments Inc. is an American company providing financial technology services globally.
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