Total System Services
High Volume Customer Service $15.00 per hour Amazing Day One Benefits
This job is now closed
Job Description
- Req#: R0064754
Employer Industry: Payment Solutions
Why consider this job opportunity:
- Salary up to $15 per hour
- Comprehensive benefits package including medical, dental, and vision care
- Paid time off and recognition programs
- Opportunity for remote work within the United States
- Flexible work schedule that includes mid to late shifts, including weekends
- Chance to work with a dynamic team in a fast-paced environment
What to Expect (Job Responsibilities):
- Respond to customer inquiries via telephone, providing problem resolution in accordance with service standards
- Handle routine payment and account-related requests, including card activations and address updates
- Maintain detailed knowledge of assigned clients' products and services
- Enter required data into client systems and databases, utilizing established documentation
- Escalate unresolved customer issues to more experienced representatives or designated departments
What is Required (Qualifications):
- High School Diploma or Equivalent
- At least 12 months of high-volume call center experience within the last 18 months
- Ability to complete a background check, including criminal, drug, and credit checks
- Flexibility to work mid to late shifts, including weekends
- Must have a minimum internet speed of 50mbps download and 15mbps upload via ethernet cable connection
How to Stand Out (Preferred Qualifications):
- Familiarity with payment processing and customer service best practices
- Previous experience in a remote work environment
- Strong problem-solving skills and ability to adapt to changing situations
- Excellent communication skills, both verbal and written
#PaymentSolutions #CustomerService #RemoteWork #CareerOpportunity #BenefitsPackageAbout the company
Global Payments Inc. (NYSE: GPN) is a leading pure play payments technology company delivering innovative software and services to our customers globally. Our technologies, services and employee expertise enable us to provide a broad range of solutions that allow our customers to operate their businesses more efficiently across a variety of channels around the world.
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