• Job Description

  Req#: 233932
  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
  • Set up and break down function rooms and event spaces based on group specifications and hotel standards.
  • Refresh banquet rooms throughout events according to the schedule and service expectations.
  • Ensure cleanliness, organization, and proper functioning of all banquet equipment and service areas.
  • Maintain safe food and beverage handling practices in alignment with hotel, brand, and company policies.
  • Collaborate with team members to provide seamless event service and support.
  • Respond promptly and professionally to guest needs, delivering outstanding customer service at all times.
  • Stay knowledgeable about hotel amenities, services, and local attractions to assist guests with inquiries.
  • Perform other duties as assigned by management.
  Responsibilities
  Join our dynamic hospitality team, where you'll play a key role in creating memorable experiences for our guests. This position supports the setup, maintenance and breakdown of banquet events while ensuring a clean, welcoming environment that meets both hotel and guest standards.
  
  
  Qualifications
  • Prior experience in a similar role within the hospitality or events industry preferred.
  • Familiarity with banquet room setups (e.g., theater, classroom, U-shape) and standard equipment.
  • Ability to handle cleaning chemicals safely and follow proper sanitation procedures.
  • Strong communication and interpersonal skills with a team-first attitude.
  • Knowledge of local attractions and events is a plus.

• About the company

  Turn to Shaner Hotels for hotel management services such as operations, revenue management, e-commerce and more.

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