• Job Description

  Req#: BANQU002296

  Are you friendly, enthusiastic, and have a passion for great customer service? Are you looking for a job with a flexible schedule? Only available 2 days a week until 3pm, no problem! We have a variety of shift schedules available as early as 4:00am and as late as 1:00am (weekend availability strongly preferred). Great position for students with variable schedules or applicants looking for a second job. Average wage $18-$32/hr+.

  As a Banquet server, you're responsible for ensuring banquet guests have a flawless dining experience here at the hotel. This includes:

  • Working as a team to provide great service to guests during the meal
  • Serving plated meals or monitoring buffet meals to ensure fresh food is replenished and any used plates removed
  • Setting up water pitchers or other table settings prior to the meal
  • Lifting and carrying trays with 8-10 meals and serving them to guests
  • Cleaning up during and after the meal
  • Doing side work, such as rolling silverware and napkins, or cleaning
  • Other work duties as assigned

  Qualified applicants must be able to successfully complete a pre-employment drug test and background check. The Madison Concourse Hotel is a drug free workplace.

  Benefits
  We hire the most highly qualified people available and provide a competitive benefits package which includes:

  • Free employee parking underground
  • Free employee meal every shift
  • Discounted hotel rooms
  • 401-K matching retirement plan
  • Paid time off
  • $1,000 employee referral bonus!
  • Cash Advance: Get the money you've already earned from work before your paycheck arrives! Available as early as your first shift.
  • Up to 30% off hotel rooms at Great Wolf Resorts throughout the U.S. and Canada
  • Pet Insurance for part time and full time employees
  • A vibrant and inclusive work environment that values teamwork and celebrates your contributions!

  Full time positions also offer:

  • A robust Quartz health insurance plan - Our best plan has NO deductible!
  • Delta Dental insurance
  • Vision insurance
  • Company-paid basic life insurance and short term disability
  • Flexible Spending Account (FSA)
  • Additional life insurance policy

  Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. We are an equal opportunity employer as defined by federal, state or local laws.

  Qualifications

  Education

  Preferred

  High School

  Experience

  Preferred

  Previous hotel experience helpful

  Previous banquet or serving experience helpful

  Behaviors

  Required

  Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

  Team Player : Works well as a member of a group

  Motivations

  Required

  Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals

  Preferred

  Growth Opportunities : Inspired to perform well by the chance to take on more responsibility

  Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

• About the company

  The Madison Concourse Hotel is the premier hotel in downtown Madison, WI and is perfect for your next hotel stay or event. Book your room or event today.

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