Center 1 (19052), United States of America, McLean, Virginia

BC&P Product Management, Manager

Manager, Product Management, SBC Authorizations and Acquisitions Customer Experiences

Small businesses are the backbone of America and a vital part of the economy as a whole. For Capital One’s Small Business Credit Card (SBC) division, we aspire to be the leading small business purchasing program in the United States. This is supported by our passion to help small businesses succeed and drive to fuel the courageous entrepreneurial spirit among our Small Business customers and our Associates.

Small businesses have unique spending needs; sometimes great opportunities come along that require them to amp up their spending quickly, well beyond a traditional credit limit. But that can be risky for the lender -- how can we support our small businesses without adding undue risks for the company? That’s where this team comes in: our team’s product helps customers spend what they need while still protecting the company from risk, independent of a traditional credit line. We do this by using cutting edge technology, real-time data, and the ingenuity of a team of passionate product managers, designers, engineers, data scientists, and analysts working to redefine how millions of customers interact with their money. In this role, you’ll be a leader of the team that delivers this exciting new capability.

On any given day you’ll be:
Empowered. Part of a team driving innovative change in the way customers are able to manage their small business spending
Learning constantly. Work deeply with credit analysts, technologists, partners and data scientists to build cutting edge solutions that delight our customers through empathy, critical thinking, and listening for unspoken needs
Inspired by data. Leveraging data to make real-time decisions that benefit our customers and stakeholders
Sharing openly. Telling stories that change the way people think about building products and solving problems, and that illustrate the power of what software can do to make them even better
Managing the business. Our solution empowers both our customers’ businesses and our business, and you are at the heart of both
Succeeding strategically. Solving the right problem and holding on the wrong one; knowing when to say no, and when to say an enthusiastic yes

Here is what you will bring to the table:
Curiosity. You ask why, you explore, you're not afraid to blurt out your crazy idea, or follow an email chain for weeks to find someone with an answer.
Passion. You care about growing others and bringing them together around what’s possible. You’ve started meetup groups or taught General Assembly courses because you love enabling others.
Communication. You can communicate complex ideas clearly, your team knows their priorities and why they’re doing what they’re doing. Maybe you’re an introvert, or maybe you’re an extrovert, but nobody accuses you of keeping them out of the loop.
Collaboration. You’re comfortable moving through technical and non-technical conversations, bringing groups together with different perspectives, but all reaching for the same goal.

Basic Qualifications:
- Bachelor’s Degree or military experience
- At least 3 years of experience in digital product management

Preferred Qualifications:
- MBA or Master’s Degree
- 5+ years of experience translating business strategy into digital products
- 5+ years of experience in Agile product management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).