• Job Description

  Req#: 104185

  End Date

  Friday 01 December 2023

  Salary Range

  £71,825 - £84,500

  
  

  We support agile working – click here for more information on agile working options.

  Agile Working Options

  Hybrid Working, Job Share

  Job Description Summary

  Be part of our growing in-house creative agency, where you can help bring our brands to life for our 30 million customers.

  Job Description

  JOB TITLE: Beehive In-House Agency - Creative Director

  LOCATION: Edinburgh / Bristol / Halifax
  SALARY: £71,825 - £90,000
  HOURS: Full Time

  WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the office.
  
  About this opportunity

  Beehive, our in-house creative agency sits within Brands Marketing and Experience, which is part of the Consumer Relationship division. We opened our doors in 2021, and we’re now a 40 strong team of passionate designers, artworkers, copywriters and client relationship. We’re about to embark on our next phase of evolution… growing our team to enable us to better support the growing demand for more personalised, digital 121 customer communications.

  We work in partnership with communication teams across Brands, Marketing & Experience (BMX) and the Chief Customer Office (CCO) – working together to get every brief right first time – whether it’s copywriting that makes the complex simple, a personalised one-to-one campaign that drives action or in-branch material that is perfect for the time and place.

  You’ll help us by…
  As we head into our next phase of evolution, we’re looking for an inspiring Creative Director to come and lead our team of talented designers, motion designers and copywriters! Our focus is on 121 communications, predominantly across our owned channels. So we’re looking for a Creative Lead whose passion lies in this space. We do not create TV or broadcast work internally.
  
  We have a portfolio of brands for you to get your arms around, working closing with our Brand team, comms partners and external agency partners.

  • You’ll lead the creative output of the Beehive team, setting the standard for all work that leaves the agency, in collaboration with our Agency Head.

  • Produce high quality design work for assets across a range of channels including email, Internet Banking, Direct Mail, Social and Digital Display. In the vast majority of cases standard visual design templates will be used with updates to iconography and imagery to keep assets fresh.

  • Creative review for work coming in from our 121 agency partners, nurturing great relationships across BME & CCO.

  • A customer first mindset, ensuring our creative is designed with accessibility in mind and in line with the principles of Consumer Duty.

  • Conceive original, and innovative campaigns, that help to differentiate our Brands and strengthen our relationships with customers.

  • Help to grow and develop our creative talent, setting the standard for what good looks like.

  • Build a brilliant wider team culture, nurturing career conversations and personal development. Line management is a big part of this role.

  What you’ll need…

  Whether you’re a Senior Designer or Creative Director in an agency or working in-house, having a growth mindset is essential. We’re looking for someone who is naturally curious, open to collaboration, challenges us all to be better and above all, fosters brilliant relationships across the Group.

  • Highly driven creative with extensive experience in 121, personalised communications and leading strong creative teams.

  • A great designer or art director in your own right, highly proficient in Adobe Creative Suite including InDesign, Photoshop, Illustrator, Figma or Sketch. After Effects would be a bonus.

  • The ability to take and develop an effective brief and understand requirements, directing others to execute on a brief and deliver high quality outputs.

  • A strong eye for detail and consistency is essential.

  • A proven track record delivering 121 communications across email, social, IB, and literature.

  • Excellent verbal and written communication skills, with the ability and gravitas to propose your ideas with a clear and compelling rationale.

  • With 14 brands in our portfolio, you’ll know your way around a set of brand guidelines or two – building, applying, interpreting and challenging them.

  • Experience in financial services is preferred but not essential, if you have the right experience and mindset.

  • What is essential is that you have a passion for building and nurturing high performing teams.

  About working for us

  Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

  
  We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups.

  
  We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

  
  We also offer a wide-ranging benefits package, which includes:

  • A generous pension contribution of up to 15%

  • An annual bonus award, subject to Group performance

  • Share schemes including free shares

  • Benefits you can adapt to your lifestyle, such as discounted shopping

  • 30 days’ holiday, with bank holidays on top

  • A range of wellbeing initiatives and generous parental leave policies

  If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you!

  At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

  We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

  We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

• About the company

  For over 250 years we’ve been making a difference to the lives of customers, businesses and communities. Today, we're still driven by our purpose of helping Britain prosper. We're part of an ever-changing industry and are currently on a journey to shape the financial services of the future, whilst supporting our customers’ changing needs. The scale and reach of our Group means we can offer a broad range of opportunities to learn, grow and develop. Our values-led culture and approach to inclusion and diversity means we can all make a real difference together.

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