• Job Description

  Req#: 1786

  Behavioral Health Associate - IOP Transition Coordinator

  Sauk Trails Clinic - 8202 Excelsior Drive, 8202 Excelsior Dr., Madison, Wisconsin, United States of America Req #1786

  Wednesday, February 28, 2024

  Group Health Cooperative of South Central Wisconsin. BETTER TOGETHER

  1.0 FTE/40 Hours per Week

  The Transition Coordinator plays an essential role in supporting individuals as they take steps toward discharge from the Foundation Intensive Outpatient Program (IOP). Collaborating with a multi-disciplinary team, the Transition Coordinator ensures that the care provided meets the needs of clients within the IOP. Specifically, the Transition Coordinator considers clients’ emotional, psychological, vocational, social, physical, and spiritual needs, and develops a comprehensive after-care plan.

  Under the direction and supervision of the Intensive Outpatient Program (IOP) Coordinator, the Behavior Health Associate – IOP Transition Coordinator is an in-training therapist who assists with the admission of patients into the program, staying connected with existing Therapeutic/Psychiatric resources the patient currently has, coordinating additional community-based care unique to the patient’s needs, and providing education to the patients to help ensure successful discharge of the program. As a member of the Foundations IOP, the Behavior Health Associate – IOP Transition Coordinator assists with assessing behavioral health needs of patients enrolled in the program (including emotional, psychological, cognitive, social and biological factors) that shape an individual’s well-being. Under the direction and supervision from the IOP Coordinator and Treatment Team, this position provides interventions that focus on the member’s contextual factors and through behavioral health interventions works to improve the member’s recognition, treatment, and management of their health conditions. This clinical work will occur primarily in-person but may have components of virtual care or via telephone. The Behavior Health Associate – IOP Transition Coordinator will also assist with, or facilitate, psychoeducational groups during program hours. These groups will predominately revolve around patient discharge planning, and the importance of ongoing care, but may extend into other pertinent domains of the patient’s overall well-being. Additionally, the Behavior Health Associate – IOP Transition Coordinator will participate in weekly staffing meetings to discuss each patient’s progress in the program, provide clinical input into direction of care, and keep the treatment teams well informed on the patient’s readiness for discharge. Thorough documentation from the Transition Coordinator will be recorded in the patients Electronic Medical Record (EMR).

  The incumbent knows and abides by all Group Health Cooperative of South Central Wisconsin (GHC-SCW) organizational and departmental policies, sets personal standards and strives for high quality work in completing assignments, performs job duties in a timely manner, and represents the organization in a positive manner. The incumbent understands our Mission, Vision and Common Values (stated below) and is committed to promote these values in behavior and attitude.

  Our Mission Statement : We partner with members and the communities we serve to maximize health and well-being.

  Our Vision : As a local, not-for-profit, member-owned Cooperative, we are the most trusted resource for lifelong health and well-being in the communities we serve.

  Our Values :

  • We are a not-for-profit Cooperative
  • We are member-centered
  • We are equitable and inclusive
  • We are quality-driven
  • We are innovative
  • We are community involved

  Five Strategic Pillars:

  • Exceptional Quality and Service – We seek excellence by working towards the elements of the quadruple aim we strive to be the best we do in all that we do.
  • Meaningful Employee Engagement – We create a culture where employees are involved, enthusiastic and committed to delivering on the GHC-SCW Mission, Vision and Values.
  • Continuous Improvement – We actively identify opportunities and initiate change that creates value for the Cooperative and those we serve.
  • Financial Strength - We ensure the Cooperative’s long-term viability by reinvesting earnings generated by controlling health care costs and consistently growing revenue.
  • Impact - We advance health and well-being by nurturing connections with our member-owners and the communities we serve.

  GHC-SCW is committed to fostering a caring and compassionate environment while ensuring that individual differences are valued. GHC-SCW is a quality driven cooperative built on collaboration, community involvement, innovation, and belonging. It is essential that all employees, members, and patients feel secure and welcome, that the opinions and contributions of all individuals are respected and that all voices are heard.

  We believe:

  Healthcare is a human right.

  In treating all people with dignity and respect.

  There is strength in diversity.

  Equity celebrates our humanity.

  We are better together.

  JOB SPECIFIC MINIMUM QUALIFICATIONS

  1. A Master’s degree in Social Work, Professional Counseling, Marriage and Family Therapy or related field from an accredited graduate program.
  2. Valid, State of Wisconsin license as an Advanced Practice Social Worker, LPC-IT, MFT-IT or above. Applicants demonstrating significant, specific clinical practice training in a PCBH program may be considered if licensure is obtained within three months of their start date.
     1. If the Transition Coordinator has any of the following licenses (APSW, LPC-IT, LMFT-IT) they will have clinical supervision and additional reporting responsibilities to a Clinical Supervisor. This Clinical Supervision will be provided to aid in the Transition Coordinator’s goal of professional licensure.
  3. Possession of current State of Wisconsin Driver license with a good driving record, access to a vehicle, and the ability to travel.
  4. An understanding of the relationship between medical and psychological aspects of health and disease, and the ability to apply the bio-psychosocial model to treatment in the primary care setting.
  5. Knowledgeable of and skilled in the provision of evidence-based mental health therapy services including assessment, diagnosis and treatment of individuals and families.
  6. Interest in learning evidence-based, brief interventions that emphasize patient functioning, and a commitment to continued skill development as a behavioral health professional.
  7. Ability to provide culturally competent services and to work effectively with persons of diverse cultural backgrounds.
  8. Ability to occasionally work up to one evening per week and attend meetings outside of clinical hours as required (infrequent).
  9. Outstanding customer service skills: Ability to be culturally sensitive and approach customers in a non-intimidating and supportive manner, and the ability to represent GHC-SCW in a professional manner.
  10. Knowledge of and willingness to learn community resources and referral sources appropriate for member population groups, and the ability to work closely with community partners in a professional and respectful manner.
  11. Knowledge of and ability to learn aspects of the Medical Assistance, BadgerCare programs, and GHC-SCW’s related services and benefits.
  12. Access to and ability to use a personal computer with stable access to the internet and video conferencing capacity.
  13. Knowledge of or ability to learn and use various computer programs including Microsoft business applications and EPIC software.
  14. Excellent verbal and written communication skills.
  15. Ability to maintain patient confidentiality required. Knowledge of and ability to learn HIPAA requirements.
  16. Excellent organizational and time-management skills.
  17. Ability to actively listen, problem-solve, and be flexible as a member of a team.
  18. Ability to work efficiently and under stressful situations.
  19. Ability to work respectfully and cooperatively with members of the public and all GHC-SCW staff.

  Group Health Cooperative of South Central Wisconsin is proud to be an equal opportunity employer. GHC-SCW considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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• About the company

  Group Health Cooperative of South Central Wisconsin (GHC-SCW) is a non-profit managed health care organization that provides the entire spectrum of health care services, including Insurance, Primary Care and Specialty Care. https://ghcscw.com

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