• Job Description

  Req#: 4729778
  The County of Yolo Health and Human Services Agency (HHSA) is recruiting to three (3), full-time positions in the class of Behavioral Health Case Manager I/II. Two (2) position will be permanent status and one (1) will be a limited term position with a projected end of 6/30/2026. The level of hire will be determined by the hiring manager at the time of offer.
  
  One (1) position will be with the Homeless Services Team which specializes in providing intensive wrap-around services to medically vulnerable individuals experiencing homelessness. Our team offers trauma-informed care to those with complex and chronic health conditions, while also conducting outreach and linkage services for unhoused individuals throughout the county.
  
  This is a field-based role, where case managers regularly meet clients at shelters, encampments, and other locations. They also transport clients in county vehicles, accompanying them to medical appointments, court, treatment centers, and other necessary destinations. Previous experience in field outreach is preferred, as is familiarity with the Homeless Management Information System (HMIS).
  The ideal candidate will:
  

  • Demonstrate genuine compassion for community members experiencing homelessness and be driven by a strong desire to help others;
  • Be familiar with trauma-informed care and harm-reduction practices is highly valued:
  • Feel comfortable working with clients who have behavioral or medical health diagnoses AND;
  • Consistently show respect and professionalism when assisting all individuals.

  One (1) position will be with Addiction Intervention Court (AIC). AIC is a specialty court program that serves up to 30 individuals involved in the criminal justice system and are experiencing substance use issues. The program is a collaborative effort between the Yolo County Superior Court, Yolo County Public Defender, the District Attorney's Office, the Probation Department, and the Health and Human Services Agency. The program provides intensive support services and supervision aimed at increasing a participant's overall quality of life while reducing substance use and recurring involvement in the criminal justice system.
  
  AIC utilizes a similar model to the successful Yolo County Mental Health Court program. Participants progress through four phases: 1. Engagement, 2. Transition, 3. Sustainability, and 4. Maintenance. Progression through the four phases includes increasing days of sobriety, drug and alcohol testing, participation in a 12-step treatment program or an equivalent program, obtaining employment and permanent housing, and decreasing the number of arrests. Program graduates are required to remain arrest-free for a minimum of 9 months, maintain a minimum of 180 continuous days of sobriety, and establish an exit plan with the program's clinical team and Probation Officer.
  
  The program is completely voluntary; AIC offers individuals who want to seek treatment for substance use disorder concerns a support system to help accomplish that goal. AIC uses an incentive-based system to encourage progression through the four phases, which may include, but are not limited to, incentives, reduced reporting to the Probation Officer and AIC team, reduction of fines and fees, letters of recommendation for employment, and potentially the dismissal of charges upon successful completion of AIC and probation (at the discretion of the AIC team).
  
  This Behavioral Health Case Manager will support individuals participating in AIC. The ideal candidate will have:
  

  • Experience in mental health, behavioral health or substance use disorder treatment services AND;
  • Experience working on a multi-disciplinary team and be familiar with the clinical documentation process for medi-cal services billing.

  One (1) position will be assigned to Justice Assistance Grant/ Restorative Justice Partnership- Case Managed (RJP-CM) team. RJP-CM is a legal diversion program with a strong focus on restorative justice, addressing the root causes that contributed to legal involvement, and developing pathways to mitigate recidivism.

  The incumbent will primarily serve identified program participants living with mental health conditions, substance use disorders, and/or significant trauma, who may be unhoused or living in precarious environments. Meeting with program participants in community and field-based settings is a requirement of this position, as is travel to surrounding counties using a County vehicle.

  The RJP-CM incumbent:
  

  • Conducts program orientations individually with consumers;
  • Explains the structure and requirements of the JAG Restorative Justice Partnership and Diversion; advises consumers of their rights, responsibilities and eligibility for program participation; explains rules, regulations and policies to consumers;

  • Conducts in person interviews with consumers to complete intake information which includes consumer's social, medical, psychological, substance use, legal, financial and personal history;
  • Assesses consumers’ individual needs, identifies appropriate resources, helps coordinate and facilitate linkage to appropriate resources, and supports consumer engagement through the use of strengths-based service delivery and modeling of restorative justice practices;
  • Participates in multidisciplinary team meetings; discusses consumer observations and consumer progress with professional staff as input to treatment review;
  • Works collaboratively with diverse teams, including partners with the District Attorney’s office, Public Defender’s office, Probation, community providers, and healthcare providers;
  • Attends court proceedings with consumers, if needed;
  • Supports consumers with participating in Restorative Justice Conferences and completing agreement items, as necessary;
  • Writes case notes and prepares other appropriate documentation in both written and electronic formats including the AVATAR program; prepares, maintains and provides program-related written information, statistics, and tracking spreadsheets and reports;
  • Makes referrals to and/or assists consumers in obtaining supportive services including services to meet basic needs such as safety, food, shelter, clothing, medical care, etc;
  • Monitors consumer progress with treatment plan and adjusts plans as necessary; sets up and maintains controls to ensure timely actions and quality case management;
  • Engages participants in human-centered conversations through the use of motivational interviewing techniques, trauma-informed care, and cultural humility;
  • Observes attitudes and behaviors to help consumer identify consistencies and confront inconsistencies, identifies and addresses barriers that may prevent consumer from obtaining/maintaining recovery and/or self-sufficiency; counsels consumers to encourage their responsibility in achieving realistic goals and successful completion of their legal diversion case;
  • Teaches consumers life skills by assisting with banking, grocery shopping, household budgeting, hygiene, etc.; coordinates, facilitates and participates in group outings for the purposes of community integration and education;
  • Visits consumers in home or other community locations as necessary; transports consumers as necessary; calls consumers with appointment and/or medication reminders; AND
  • Provides conflict resolution in emergency/stressful situations requiring immediate attention.

  Applicants who meet the employment standards will be added to an eligible list to be considered for Clinician opportunities as they arise.
  
  Behavioral Health Case Manager I:
  $24.00-$29.17/hourly
  $4,160-$5,056/monthly
  $49,920-$60,673/annually
  
  Behavioral Health Case Manager II:
  $27.58-$33.53/hourly
  $4,780-$5,811/monthly
  $57,366-$69,742/annually
  
  Definition
  Under supervision, performs paraprofessional tasks related to the treatment of consumers with behavioral illness, emotional disturbance, and/or substance use disorders related to the behavioral health illness or emotional disturbance; provides liaison between professional staff, consumers and community agencies; and provides referral, advocacy, and support services.
  
  Distinguishing Characteristics
  The Behavioral Health Case Manager I/II is a single class with two salary levels, and positions in this class are flexibly staffed. Incumbents provide case management services related to the consumer's behavioral health service needs, including but not limited to linkage, referral, advocacy, monitoring signs and symptoms of behavioral health stability as directed by a licensed/waivered clinician, licensed medical staff, clinical manager, etc.
  
  The Behavioral Health Case Manager I is the entry level in this class series. Under close supervision, incumbents are given detailed instructions in the performance of routine tasks that are more structured and repetitive than those assigned at Level II. As requisite skills and knowledge are developed, incumbents are expected to perform increasingly responsible and difficult assignments. Incumbents may advance to the higher level after demonstrating the ability to perform the full journey level duties of the class, which generally requires twelve months of experience at Level I.
  
  The Behavioral Health Case Manager II is the journey level in this class series. This is the targeted competency and performance level of all Behavioral Health Case Managers. Working under general supervision, incumbents are expected to be proficient in performing a variety of responsible and difficult assignments. This class is distinguished from the next higher classification in the job series, Behavioral Health Case Manager III, in that the latter class is the advanced journey and lead level classification requiring the incumbents to possess a Mental Health Rehabilitation Specialist (MHRS) or Certified Alcohol Drug Counselor II (CADC-II) designation. Duties may include, but are not limited to, the following:

  • Conducts program orientations in group settings or individually with consumers; conducts group meetings, trainings and/or therapy sessions.
  • Helps coordinate and facilitate linkage to appropriate substance use and behavioral health programs and services; advises consumers of their rights, responsibilities and eligibility for program participation; explains rules, regulations and policies to consumers and the general public.
  • Writes case notes and prepares other appropriate documentation in both written and electronic formats including the AVATAR program; updates consumer treatment plans; prepares, maintains and provides program-related written information, statistics, and tracking spreadsheets and reports.
  • Participates in multidisciplinary team meetings; discusses consumer observations and consumer progress with professional staff as input to treatment review.
  • Conducts in person interviews with consumers to complete intake packets information which includes consumer's social, medical, psychological, substance use, legal, financial and personal history; Discusses services available to consumer including supportive services.
  • Makes referrals to and/or assists consumers in obtaining supportive services including services to meet basic needs such as safety, food, shelter, clothing, medical care, etc.
  • Monitors consumer compliance with treatment plan; sets up and maintains controls to ensure timely actions and quality case management.
  • Observes attitudes and behaviors to help consumer identify consistencies and confront inconsistencies, identifies and addresses barriers that may prevent consumer from obtaining/maintaining recovery and/or self-sufficiency; counsels consumers to encourage their responsibility in achieving realistic long-term sobriety and/or behavioral health goals.
  • Teaches consumers life skills by assisting with banking, grocery shopping, household budgeting, hygiene, etc.; coordinates, facilitates and participates in group outings for the purposes of community integration and education.
  • Attends court proceedings with consumers or to testify if subpoenaed.
  • Visits consumers in home or other location as necessary; transports consumers when necessary; calls consumers with appointment and/or medication reminders.
  • Provides conflict resolution in emergency/stressful situations requiring immediate attention.
  • Performs outreach and community engagement functions such as promoting and providing special presentations to outside agencies, schools, and community groups and acting as a liaison with local community and law enforcement agencies.
  • Performs related duties as assigned.
    

  Behavioral Health Case Manager I:
  Education: Graduation from high school or possession of a valid G.E.D. certificate; AND
  Experience: One (1) year of full-time, paid or volunteer work experience in a behavioral health treatment setting requiring extensive public contact.
  
  Behavioral Health Case Manager II:
  Education: Graduation from high school or possession of a valid G.E.D. certificate; AND
  Experience: Two (2) years of full-time, paid or volunteer work experience in a behavioral health treatment setting requiring extensive public contact, including at least one (1) year of experience comparable to the class of Behavioral Health Case Manager I in the County of Yolo.
  
  Note: Proof of registration of certification as an Alcohol & Drug Counselor, pursuant to 9 CCR § 13000 et al is required by positions within this class performing substance use duties, in addition to the education and experience requirements.
  
  License
  Positions in this classification require incumbents to possess and maintain a valid California driver's license, Class C or higher, to carry out job related duties. Individuals who do not meet this requirement due to a physical or mental disability may request a reasonable accommodation.
  
  Knowledge of:

  • Principles and techniques of interviewing and report writing
  • The problems, needs, attitudes, and behavior patterns of persons with substance use disorders, emotional disturbances and/or mental illness
  • Basic psychology, personality and/or substance use disorders theory
  • Basic individual and group counseling skills
  • Community organizations and the use of public and private community resources
  • Behavioral health treatment plans and case management techniques
  • Conflict resolution and mediation techniques
  • General record keeping techniques
  • Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications

  Ability to:
  

  • Develop and maintain cooperative, effective working relationships with others
  • Communicate clearly and concisely, both verbally and in writing
  • Relate with and respond appropriately to people with substance use disorders, emotional disturbances, mental illness, and/or those that are hostile or abusive
  • Engage consumers in the problem solving process
  • Apply, interpret and explain complex laws and regulations to consumers and the public
  • Provide culturally competent services
  • Recognize signs and symptoms of substance use disorders, emotional disturbances and/or mental illness
  • Use sound judgment to ensure personal safety and the safety of others
  • Effectively manage a diverse caseload, including organizing and maintaining appropriate case records
  • Work independently and effectively prioritize work
  • Assess a situation and/or problem in order to identify alternative solutions and determine an effective course of action

  
  

  Application Process

  It is highly recommended that you print this job bulletin for future reference.

  Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the closing date. Application information must be current, concise, and related to the requirements in this job announcement. A resume may be included with your application; however, it will not substitute for the information requested on the application. In addition to a completed application, applicants are required to submit a completed supplemental questionnaire, and verification of education for this position. Incomplete applications will be disqualified.

  Additional documents may be submitted to the Yolo County Human Resources Office in any one or more of the following ways:

  • As an attachment to the online application
  • By e-mail to hhsa.jobs@yolocounty.gov
  • By hand-delivery to 625 Court Street, Room 101, Woodland, CA 95695. Office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.

  All required documents must be received by the Human Resources Office by the closing date. Postmarks will not be accepted. Human Resources is not responsible for the untimely delivery of materials sent via U.S./specialized mail, or County interoffice mail.

  Selection Procedure

  The following is a tentative schedule of events that will occur as part of the selection process. The selection process steps, and all listed dates, may change with or without notice.

  • Screen for Minimum Qualifications week of December 8, 2024
  • Screen for Best Qualified week of December 8, 2024
  • Department Selection Interviews TBD
  • Reference Checks
  • Conditional Job Offer, pending:
    1. Pre-Employment Exams
       • Drug & Alcohol Screen
       • Department of Justice LiveScan
    2. Proof of Vaccination or Exemption
  • Confirmed Job Offer
  • Estimated Start Date: January 2025

  Verification of Education
  Acceptable forms of educational documentation are official or unofficial transcripts that list the student's name, institution name, field of study and date the degree was awarded.

  
  For recent graduates who have not received proof of their degree yet, a letter from the registrar's office stating that all requirements for graduation have been met and listing the field of study will be sufficient proof of graduation.

  
  Please do not send originals; copies of the required documents are acceptable. Any submitted documents will not be returned.

  
  All foreign transcripts or diplomas must be in English. If the institution does not provide these documents in English, the applicant will need to provide a translation which has been done by a professional agency. The County of Yolo will accept education as equivalent to U.S. accreditation from Institutions that are listed as members of the International Association of Universities. You may check for your school by visiting the IAU web site ( http://www.iau-aiu.net/content/institutions ).
  Applicants who possess a degree or completed coursework that is not from an accredited college or university, must submit one of the following:
  
  1. A written statement from a U.S. accredited university or college that states that the applicant is qualified for entrance to a program of graduate studies for which a degree in a related field is required.
  
  2. An evaluation of the applicant's degree and coursework equivalency by a private organization that provides foreign credential evaluation services. The evaluation must include a comparison of comparable U.S. courses for content, credit and grade.
  
  Note: Foreign language documents must include a precise word-for-word English translation of all foreign language documents. It is the responsibility of each applicant to prove to the satisfaction of the County that the applicant meets the specific requirements listed on the job announcement for each specific examination. The following is a list of private organizations that provide foreign credential evaluation services. Fees range from $50 to $400 per document; processing times vary from 5-20 business days. For further information, please contact the organization(s). The County of Yolo does not endorse these business entities; this list has been developed for informational purposes only.
  
  EDUCATIONAL RECORDS EVALUATION SERVICE
  601 University Ave., Suite 127
  Sacramento, CA 95825
  (916) 921-0790
  www.eres.com
  
  FOREIGN EDUCATION DOCUMENT SERVICE
  P.O. Box 151739
  San Diego, CA 92175
  (619) 265-5810
  www.documentservice.org
  
  CENTER FOR APPLIED RESEARCH, EVALUATION & EDUCATION, INC.
  P.O. Box 18358 Anaheim, CA 92817
  (714) 237-9272
  www.iescaree.com
  
  GLOBAL SERVICES ASSOCIATES, INC.
  409 North Pacific Coast Highway, # 393
  Redondo Beach, CA 90277
  (310) 828-5709
  www.globaleval.org
  
  INTERNATIONAL EDUCATION RESEARCH FOUNDATION CREDENTIALS EVALUATION SERVICE
  P.O. Box 3665
  Culver City, CA 90231-3665
  (310) 258-9451
  www.ierf.org

  Verification of Certification
  Acceptable forms of certification and/or formal training documentation are certificates that list the applicant's name, institution name, course title and date the certificate was awarded. If applicable, the verifying documentation should include a certification/license number as well as an expiration date.

  Screening for Best Qualified

  The supplemental questions are designed to elicit specific information regarding a candidate’s experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated to determine those applicants that are best qualified.

  Contact Information

  For questions about the position or about employment with the County, please contact Human Resources by e-mail at hhsa.jobs@yolocounty.gov or by phone at (530) 666-8600.

  Equal Employment Opportunity: It is the policy of the County of Yolo to provide equal employment opportunity for all qualified persons, regardless of sex, sexual orientation, race, color, ancestry, religious creed, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state or local laws or ordinance. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. Reasonable testing arrangements may be made to accommodate applicants with disabilities or who are unable to attend a scheduled test due to religious reasons in accordance with the Fair Employment and Housing Act and the Americans with Disabilities Act. Please call the County of Yolo Human Resources Office at (530) 666-8055 at least five (5) business days prior to the scheduled test date to request accommodation. Documentation from a medical doctor, rehabilitation counselor, or other qualified professional will be required.

• About the company

  Yolo County, officially the County of Yolo, is a county located in the northern portion of the US state of California.

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