• Job Description

  Req#: 577814

  Essential Functions (critical to job function): Center on Halsted’s Behavioral Health Department offers psychotherapy and support services primarily to the lesbian, gay, bisexual, trans, and queer population. COH also offers graduate and post graduate training to psychotherapy students and professionals. Behavioral health services are provided on a sliding scale fee basis, and insurance coverage is accepted from several major providers. Nonessential Functions: (non-critical to job function): Other duties as assigned

  Duties/Responsibilities: Answer and document all Behavioral Health and Anti-Violence Project resource line, emails and google document contacts. Coordinate with clients around collecting fees, accessing the patient portal, and other concerns as needed. Update resource directory and private practice referral list. Schedule and provide initial screenings. Schedule letters of support appointments. Coordinate client linkage to available therapists and other services needed. Perform monthly data tracking and record auditing. Build and maintain clinical English and Spanish electronic forms. Maintain updated client information in billing systems. Track and maintain client information and balances in billing systems. Maintain balances and invoicing for contractual therapists. Verify insurance benefits for all clients. Respond and document all medical records requests in compliance with HIPAA laws. Ensure HIPAA compliance and maintain organizational confidentiality requirements. Completion of 40 Hour Domestic Violence Training (paid by COH). Organizational Core Competencies: Demonstrated by the candidate. Critical Thinking: Consistently identifies, gathers, and applies relevant information to their work. Equity Mindset: Understands and is committed to goals of equity; consistently brings an equity mindset to the organization works and workplace. interpersonally, organizationally and structurally. Collaboration: Helps colleague’s as needed, views responsibilities as shared Communication: Uses effective written and oral communication with internal staff, teams, and community served; demonstrates empathy and listening. Adaptability: The quality of being able to adjust to new conditions. Being able to change in order to fit or work better in some situations or for some purpose. Develops and Motivates Others: Motivates others and supports their development through strong coaching and mentoring Leads with Vision: Effectively prepares and communicates vision for the future of the organization and guides team through developing and managing subsequent changes. Continuous Improvement Minded: Identifies strategies to improve organization’s impact; weighs diverse inputs to inform strategies, sets course and drives implementation. Experience with insurance billing and coding. Technological proficiency with email, electronic health record, and phones. LGBTQ culturally competent language via phone and email. Knowledge and experience in working with clients that identify as trans, gender non-conforming, and non-binary and those living with HIV. Knowledge of local mental health and addiction resources. Demonstrated ability to work as part of a team and communicate well with colleagues. Enthusiasm and commitment to the mission and vision of Center on Halsted. Preference for English and Spanish language fluency. Physical Demands and Work Environment Level Sitting for long periods of time Frequent Standing occasionally Occasionally Lifting 15lbs or more Walking Constant Walking up/down stairs Constant Bending Occasion Machine and Equipment Used: This is a list of machinery/equipment that is required to perform the essential duties of the position. Machine and Equipment Used: Computer Telephone Apply to the following website: https://www.centeronhalsted.org/careers.html Please address the following questions (cover letter not required): Tell us about your approach to organizing and prioritizing job tasks. Our priority is to create an inclusive and affirming environment for all our team members and for anyone who visits the Center on Halsted. How have you created an inclusive and affirming environment in previous positions? How do you work with ambiguous/unclear instructions? *CENTER ON HALSTED IS A MANDATED VACCINATION EMPLOYER. THOSE WHO ARE VACINNATED OR WISH TO BE VACINNATED WILL BE CONSIDERED FOR EMPLOYMENT. Equal Opportunity Employer: Center on Halsted hires the most qualified candidates without regard to any person’s race, color, sex, sexual orientation, gender identity, gender expression, age, religion, disability, neurodiversity, national origin, ancestry, genetic information, marital status, parental status, pregnancy, military discharge status, veteran status or source of income and citizenship. This job description is not a comprehensive list of all of the possible job-related responsibilities, tasks and duties that are required of this position, and further, Center on Halsted reserves the right to change as it sees fit any and all of the employee’s responsibilities, tasks and duties.

• About the company

  Center on Halsted is the Midwest's most comprehensive community center dedicated to advancing community and securing the health and well-being of the Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ) people of Chicagoland. More than 1,000 community...

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