New York Life Insurance
Behavioral Health Specialist
This job is now closed
Job Description
- Req#: 89731
- Discussions of disability claims with Claim Managers
- Provide education and background to Claim Managers related to diagnosis and treatment
- Calls and/or written communication to customers and health care providers
- Frequent communication throughout the day with internal business partners via telephone, email, and/or instant messaging
- Supporting Group Benefit Solutions initiatives for quality improvement, change, growth, and excellence in business practices
- Integrating the review of medical records supplied by the provider with the customer perspective
- Facilitating relations with and between Claim Managers, business partners, and customers to develop claim strategies and facilitate a safe return to work
- Collaborating with health care providers and disability customers to promote accountability for the appropriateness of the treatment plan and length of disability
- Licensed Registered Nurse, Licensed Professional Counselor, Licensed Social Worker (current and unencumbered)
- Provides licensure in state of residency and state of employment
- License must be current and without standing or pending censure by any state
- A minimum of 3-5 years clinical experience with strong clinical background in Psychiatric care
- Strong skills in medical assessment/medical record review
- CCM or Case Management experience preferred
Location Designation: Fully Remote
When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.
GBS
This position is fully remote.
The Behavioral Health Specialist is a professional that is relied upon by the Claim Manager to assist with review of complex behavioral health case. This assistance may include partnering with a multidisciplinary team of other Behavioral Health Specialists, Nurses, Physicians, and/or Vocational Counselors. This may also include building a rapport and gathering pertinent information from a Customer and/or treating Providers.
Primary Responsibilities :
Qualifications :
Training & Development:
Behavioral Health Specialist’s will undergo a comprehensive paid training program. Coaching and feedback is provided to help you gain the necessary skills to be successful.
Shift Information:
This is a full-time work from home position Monday through Friday. Candidates must be available to work 8 hour shifts from 8am-430pm or 830am-5pm.
Salary:
Competitive full-time base salary, plus target bonus if eligible based on performance.
Benefits:
Paid Vacation, Health Care, 401K match, Tuition Assistance, Flexible Spending Accounts.
Career Opportunities:
New York Life offers a variety of corporate opportunities including management, quality control, training, sales, underwriting and claims.
This position is fully remote.
#LI-VL1
#LI-HYBRID
#LI-REMOTESalary range: $65,000-$95,000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Click here to learn more about our benefits . Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.
Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation . We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn , our Newsroom and the Careers page of www.NewYorkLife.com .
Job Requisition ID: 89731
About the company
New York Life provides more than life insurance—we help individuals, families, and communities thrive.
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