• Job Description

  Req#: REF74281K

  Company Description

  Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge—where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job—it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!

  Job Description

  Bell Person (Seasonal, August to November)

  Join our team as a Bell Person at our prestigious hotel in beautiful Jasper, Canada for the bustling summer season from May to October. As the first point of contact for many of our guests, you'll play a crucial role in creating a welcoming and memorable experience.

  Starting Rate of Pay : $19.15 per hour

  Your Job Duties Include :

  • Greet and assist guests upon arrival, providing a warm welcome and setting the tone for their stay
  • Transport guests to and from the property, ensuring their comfort and safety
  • Efficiently handle luggage and other items, delivering them to guest rooms or designated areas
  • Familiarize guests with their rooms, explaining amenities and features such as temperature control and parking options
  • Maintain the cleanliness and proper functioning of the hotel's vehicle fleet
  • Provide information about local attractions, dining options, and hotel services to enhance guest experiences
  • Assist with various guest requests and inquiries, demonstrating excellent customer service skills
  • Collaborate with other departments to ensure seamless guest experiences
  • Maintain a professional and friendly presence in the lobby, offering assistance and opening doors for guests
  • Perform other duties as assigned to support the overall operation of the hotel

  Qualifications

  Your Skills & Qualifications :

  • Previous guest service experience required
  • Valid Class 5 Alberta Driver's license and a clean driver's abstract
  • Class 4 Alberta Driver's license is an asset (permanent colleagues will need to obtain within the probationary period)
  • Physical fitness to handle luggage and stand for extended periods

  Additional Information

  Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

  Job Perks & Benefits:

  • Subsidized staff accommodation assistance provided
  • One complimentary meal per shift in our staff cafeteria
  • Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
  • Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)
  • Comprehensive wellness platform for employee mental health and wellbeing support
  • Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course
  • Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
  • Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor

  We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: JPL.careers@fairmont.com

• About the company

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