• Job Description

  Req#: 4482

  Description & Requirements

  ANDERSEN CORPORATION SUMMARY:

  We’re focused on bringing more light into people’s lives by helping them create healthier, happier spaces to build memories and do what they love. This applies to our team, too. By celebrating our differences and embracing a positive work-life balance, we are recognized as a Yellow Ribbon company, one of Forbes Magazine’s 2021 “America’s Best Large Employers” and a “Best Employer for Diversity.” As a 2021 Energy Star Partner of the Year, Andersen is also committed to environmental health and sustainability. No matter your role, you’ll have the opportunity to make a difference.

  SUMMARY

  
  

  The Benefits Administrator is responsible for providing high quality day-to-day service to enterprise employees, retirees, leaders, and cross-functional partners. This role serves as a first point of contact within the Employee Service Center providing accurate information and maintaining the utmost confidentiality, professionalism, positive attitude, and integrity in all customer interactions.

  PRIMARY RESPONSIBILITIES

  • Frontline responsibility for general phone and email support and responses and accurately escalating questions and issues to appropriate parties in a timely manner.
  • Maintain in-depth knowledge and understanding of company and voluntary benefits, programs, vendors and enrollment processes.
  • Partner within Total Rewards teams to assist in resolving and responding to general employee inquiries.
  • Assist with Total Rewards projects and coordination, review and distribution of communications.
  • Monitor and maintain stock of benefit-related materials and general supplies.
  • Other duties as assigned by supervisor.

  MUST HAVE QUALIFICATIONS

  • Bachelor’s degree preferred with 1-2 years’ experience in benefits administration.
  • Excellent communication skills – both oral and written.
  • Knowledge of HR plans, policies, practices, programs and systems, including but not limited to regulations for HIPAA, ERISA, PII, etc.
  • Strong customer focus and interpersonal skills to service a diverse population.
  • Strong professionalism, including the ability to maintain strict confidentiality of employee information.
  • Ability to effectively prioritize and navigate requests.
  • Collaborates effectively across teams and functions and with external partners.
  • Ability to understand the big picture and downstream impact as well as the details.

  CULTURE AND BENEFITS:

  
  

  “Be Orange. Be You” is how we express our belief that by embracing our differences and empowering you, we’ll be a stronger team able to accomplish what otherwise wouldn’t be possible. This Orange spirit has helped us become the #1 innovative window and door brand* and the one homeowners love the most.** It’s also why we’re committed to supporting you to approach each day with a bright outlook.

  Benefits include, and are not limited to:

  • Medical/Dental/Vision/Life Insurance
  • Health Savings Account contributions
  • Paid holidays plus PTO
  • 401(k) plan & contributions
  • Professional development and tuition reimbursement opportunities
  • Charity contributions
  • Nationwide career opportunities

  We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today.

  * 2020 Andersen brand surveys of U.S. contractors, builders & architects

  ** 2020 Andersen Brand Survey of U.S. homeowners

  In 2023, Andersen has set a profit-sharing target of $4,000 per eligible employee, prorated as appropriate. Profit sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.

  Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law.

  Posting City:

  Oak Park Heights, MN

• About the company

  Andersen crafts and designs windows and doors that are a true reflection of the self-expressive people who put them in their homes.

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