• Job Description

  Req#: 123555BR

  Company Description

  
  Performance Food Group is a customer-centric foodservice distribution leader headquartered in Richmond, Va. Grounded by roots that date back to a grocery peddler in 1885, PFG has a nationwide network of approximately 150 distribution centers, 35,000-plus talented associates, and thousands of valued suppliers across the country. With the goal of helping customers thrive, PFG markets and delivers quality food and related products to independent and chain restaurants, schools, business and industry locations, convenience operations, healthcare facilities, vending distributors, office coffee service distributors, big box retailers, and theaters across the U.S.

  Job Description

  We Deliver the Goods:

  • Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
  • Growth opportunities performing essential work to support America’s food distribution system
  • Safe and inclusive working environment, including culture of rewards, recognition, and respect

  Job Summary:
  The Benefits Coordinator administers and supports employee benefits programs (health, retirement, wellness, etc.). Ensures accurate HRIS data, compliance with regulations, effective vendor coordination, and clear communication to associates. Assists Benefits department with various administrative duties related to benefits administration. Functions as a team member within the department and other special projects that are assigned.
  
  Job Responsibilities:

  • Drives the day-to-day administration and operation of health and welfare benefit plans, wellness initiatives, and/or leave of absence programs and policies. Collaborates across all levels of the organization to address basic to moderately complex benefits-related inquiries and provide guidance that supports the evolving needs of the business.
  • Demonstrates a strong associate-centered service mentality by maintaining empathy and a customer-service focus, delivering personalized support tailored to individual needs. Leverages HRIS and technology-driven solutions to administer benefit programs efficiently and transparently, aligning the associate experience with organizational excellence.
  • Proactively identifies opportunities to streamline and enhance administrative processes to uphold data integrity and ensure accurate, timely reporting. Acts as a key liaison among benefit vendors, HR, management, and associates for all matters related to leave of absence administration. Partners closely with Payroll to ensure seamless and accurate compensation during employee leaves.
  • Ensures compliance, applying a working knowledge of state and federal leave laws and PFG's plan and pay practices. May facilitate voluntary benefits, including error reconciliation and issue resolution. May work with COBRA and/or benefit enrollment third party administrators to resolve day-to-day issues.
  • Ensures compliance by applying knowledge of federal and state leave laws as well as PFG’s internal policies and pay practices. Coordinates with COBRA and third-party benefit enrollment administrators to address and resolve situational issues.
  • Leads the administration of the tuition reimbursement program, overseeing policy implementation, associate eligibility, and timely processing of educational assistance requests. Supports the local service award program by coordinating recognition efforts, ensuring the timely and accurate delivery of awards, and fostering associate engagement.
  • Manages responses to government and agency inquiries, including CMS coordination of benefits and formal documentation requests such as plan documents. Maintains timely, accurate, and compliant communication in accordance with regulatory standards and internal protocols.
  • Performs other related duties as assigned.

  Benefits

  Click Here for Benefits Information

  Required Qualifications

  • High School Diploma/GED or Equivalent Experience
  • 1 – 3 years of benefits administration, ERISA, HIPAA, FMLA, ADA, USERRA, and leaves of absence

  Preferred Qualifications

  • Bachelor’s Degree
  • 3 – 5 years of experience with dispersed workforce and administering benefits in multiple states

  Division

  Performance Food Group

  Job Category

  Human Resources

  Req Number

  123555BR

  EEO Statement

  Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.

  Address Line 1

  12500 West Creek Pkwy

  State

  Virginia

  Location

  West Creek-Richmond Corp (0999)

• About the company

  As the parent company to a leading family of foodservice distributors, Performance Food Group delivers food and food-related products to more than 150,000 independent and national chain restaurants, quick-service eateries, pizzerias, theaters, schools,...

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