IQVIA
Bi-lingual Call Center Rep / Pharmacy Tech Support (Remote in the US)
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Job Description
- Req#: R1494469
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $18.00 per hour
- Opportunity for potential conversion to a full-time position with the employer
- 100% remote work flexibility
- Supportive and inclusive corporate culture
- Chance to make a meaningful impact on patient support programs
- Opportunities for professional growth within a leading global organization
What to Expect (Job Responsibilities):
- Serve as the primary contact for patients, pharmacies, and medical professionals utilizing the program
- Provide initial support for customer requests via telephone, email, fax, or other available means of contact
- Quickly assess user issues and provide first-level support for problem resolution
- Document information specific to resolutions and escalate unresolved issues to the appropriate area
- Recognize operational challenges and suggest recommendations to management as necessary
What is Required (Qualifications):
- High School Diploma or equivalent
- Pharmacy Technician experience required
- HIPAA certification
- Minimum of 3 years of call center experience required
- Experience in medical claim processing is a plus
How to Stand Out (Preferred Qualifications):
- Bilingual (English/Spanish) is a plus
- Additional experience in healthcare support roles
#HealthcareServices #PatientSupport #RemoteWork #CareerOpportunity #PharmacyTechnician
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
IMS Health and Quintiles are now IQVIA. We are committed to providing solutions that enable healthcare companies to innovate with confidence, maximize opportunities and, ultimately, drive healthcare forward. We do this via breakthroughs in insights, t...
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