• Job Description

  Req#: 92361
  Industry: Healthcare Company in the Customer Service and Enrollment Services space
  
  Why consider this job opportunity:
  
  - Competitive pay rate of USD $15.00/Hr.
  - Full-time position with a flexible work schedule within the hours of operation.
  - Comprehensive training provided by Maximus to equip CSRs with knowledge and professionalism.
  - Opportunity for career advancement and promotional opportunities within a supportive environment.
  - Benefits package including Medical, Dental, Vision, Paid Time Off, Employee Assistance Program, and Employee Wellness and Discount Programs.
  
  What to Expect (Job Responsibilities):
  
  - Answer incoming calls and provide customer care and enrollment services.
  - Track and document all inquiries and complete associated tasks.
  - Meet Quality Assurance (QA) and other key performance metrics.
  - Facilitate the fulfillment of caller requests for materials.
  - Transfer/refer consumers to appropriate entities and escalate calls or issues as needed.
  
  What is Required (Qualifications):
  
  - High School diploma or equivalent.
  - Customer Service experience preferred.
  - Must reside in or within 70 miles of Edinburg, TX.
  - Must be willing and able to work onsite during training.
  - Bilingual candidates must be fluent in reading, speaking, and writing in Spanish.
  
  How to Stand Out (Preferred Qualifications):
  
  - Experience in the healthcare industry.
  - Knowledge of relevant programs and systems.
  - Strong communication and translation skills.
  - Ability to work in a fast-paced environment.
  - Attention to detail and problem-solving abilities.
  
  #CustomerServiceSpecialist #CustomerSupport #ClientRelations #CustomerCare #ClientAssistance
  
  We prioritize respecting candidate privacy and championing equal-opportunity employment. Central to our mission is partnering only with companies that echo this commitment. We strive to foster a fair, transparent, and secure hiring environment for all. Should you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  
  Talentify isn't the EOR for this position. Instead, our role in this specific opportunity is to link outstanding candidates with a top-tier employer.

• About the company

  Maximus Inc., trademarked as MAXIMUS, is an American outsourcing company that provides business process services to government health and human services agencies in the United States, Australia, Canada, Saudi Arabia and the United Kingdom.

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