MAXIMUS
Bilingual Customer Service Representative (Spanish)- hybrid remote
This job is now closed
Job Description
- Req#: 95209
Employer Industry: Customer Service
Why Consider this Job Opportunity:
- An awesome work schedule: Monday - Friday, 8AM - 6:30PM CST
- Competitive pay up to $15.00 per hour
- Option to work from home after training
- Comprehensive benefits package, including Medical, Dental, Vision, Paid Time Off, Employee Assistance Program, and Employee Wellness and Discount Programs
- Supportive environment with opportunities for career development and promotion
What to Expect (Job Responsibilities):
- Answer incoming calls and provide customer care and enrollment services
- Track and document all inquiries using applicable systems
- Meet Quality Assurance and other key performance metrics
- Facilitate the fulfillment of caller requests for materials
- Transfer/refer consumers to appropriate entities and escalate calls or issues as needed
What is Required (Qualifications):
- High School diploma or equivalent
- Customer Service experience preferred
- Must reside in or within 70 miles of Edinburg, TX
- Must be willing and able to work onsite during training
- Bilingual candidates must be fluent in Spanish
How to Stand Out (Preferred Qualifications):
- Bilingual candidates with fluency in Spanish
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Maximus Inc., trademarked as MAXIMUS, is an American outsourcing company that provides business process services to government health and human services agencies in the United States, Australia, Canada, Saudi Arabia and the United Kingdom.
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