• Job Description

  Req#: R00168418

  With a focus on Mobility, Operational Excellence, Value to our Customers and the Electrification of vehicles, you can expect to be part of something exciting. From the sleek design of our vehicles to the unique opportunities we offer around the globe, Nissan exemplifies ingenuity in everything we do. Our people are what drive the business forward.
  

  We are currently looking for a Bilingual Discounter Representative to join our team in Mississauga, ON (Hybrid).

  
  This role is responsible for providing telephone support and backing up the departmental supervisor. Responsibilities also include discounting, booking and processing payments of lease and loan contracts, resolving dealer inquiries/concerns. Also resolves discounting questions and concerns for Discounters and other departments.

  Job functions Include but are not limited to:

  • Dealer Service: Answer dealer telephone questions, in a queue, related to lease/loan contracts; research questions that are unique provide options or alternatives to dealers.
  • Supervisory back up including processing of daily discounting report, payment reject reports, disbursement approvals, registration reports, recording department attendance, promo code set-up, dealing with concerns and questions related to discounting from other departments and co-workers.
  • Discounting lease and loan deals including analysis, ensuring all documentation required by NCF policy and law is received from the dealer and customer, and that all information related to the deal is verified (e.g. checking payment calculations). Follow-up with dealer to obtain missing documents or information and correct any errors. Enter all information related to the deal in system (e.g. worksheet, customer information) to finalize discounting and booking. Ensure it balances and complies with policy. When correct, process, balance and book the lease or loan contract. Ensuring all documentation meets legal, credit authority and NCF policy requirements.
    

  Minimum Qualifications:

  • Minimum of High School diploma and 1 + year of work experience in customer service along with office/administrative support. Preference will be given to those in a current funding role.
  • Bing bilingual, in both French and English (written and spoken) is mandatory
  • Capable to be firm and assertive with dealers over the phone
  • Attention to detail and accuracy
  • Problem-solving and decision making skills
  • Solid adaptability to learn new computer systems.

  Welcome to an open lane of possibility. Drive your career forward and join the company leading the technology and business evolution of the automotive industry by applying today.
  

  Nissan Canada, Inc. is proud to be recognized as a Great Place to Work for the fifth year in a row. This certification was made possible thanks to our employees who share a continued focus on building, sustaining, and being a part of a high-performing workplace culture. Join our winning team today.
  

  All of us at Nissan – regardless of functional area or expertise – share a passion to design, manufacture, and sell high-performance vehicles. It is Nissan’s policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in Canada and will be required to provide proof of employment eligibility at the time of hire.
  **Visa sponsorship for this position is not available at this time.**

  NISSAN FOR EVERYONE

  People are our most valuable assets, and diversity and inclusion are the key to maximizing the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Our Corporate Diversity Initiative aims to improve business results by ensuring that our workplace and core businesses meet the unique needs of our employees and customer base.

  Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have over 10 Business Synergy Teams (BSTs) across the U.S. and Canada that connect employees – with shared characteristics or interests – build allies, and foster a company culture where all employees feel supported and included.

  Nissan also values inclusion in all areas of our business as we strive to mirror the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products and communicating from a diverse perspective which will help us continue to offer our customers competitively designed, market-driven products.

  Join us as we carry our commitment to diversity and inclusion into the future.

  Mississauga Ontario Canada

• About the company

  Nissan North America, Inc., doing business as Nissan USA, is the North American headquarters, and a wholly owned subsidiary of Nissan Motor Corporation of Japan.

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