Morris & Garritano

Bilingual Employee Advocate

6 days ago

PayCompetitive
LocationSan Luis Obispo/California
Employment typeFull-Time

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  • Job Description

      Req#: 3404914

      The Bilingual Advocate assists and educates individuals on their insurance benefits. We will teach you the specifics of insurance-you bring the eagerness to learn!

      Why join Morris & Garritano?

      We Continue to Win Awards and Achieve Honors for our Culture, Industry Expertise, and Services

      • Central Coast Best Places to Work by Pacific Coast Business Times (2018-2024)
      • Best Agencies to Work for by Insurance Journal (2017-2019, 2021, 2024)
      • NU Agency of the Year by National Underwriters and PropertyCasualty360 (2018)
      • Big “I” Best Practices Agency by Independent Insurance Agents & Brokers of America (2016-2024)
      • 50 Fastest Growing Companies by Pacific Coast Business Times (2017 – 2024)
      • UBA Advisor Awards (2022 – 2023)
      • Diamond Level Family Friendly Workplace by SLO Chamber of Commerce (2022 – 2024)
      • Leaders of Influence – Insurance by Orange County Business Journal (2023

      How you will be Compensated

      • $20.00-$26.00/hr Depending on Experience
      • Medical, Dental, Vision Insurance; We cover 98% of the premiums for most individual plans
      • Employee Assistance Program
      • Paid Time Off, Holidays, and Sick Time
      • Disability and Life Insurance
      • 401(k) with 50% match
      • Flexible Spending Plan (HSA or FSA)

      Who you Are:

      • You enjoy helping others
      • You are looking for a career path in a stable industry
      • You are a strong communicator
      • You exhibit a professional demeanor
      • You enjoy staying highly organized
      • You thrive in a collaborative, problem-solving environment
      • You possess a positive work ethic, excellent communication skills, and innate critical thinking
      • You excel in a deadline driven environment

      What you will Do:

      • Explain benefit plans, options, and coverage details, including health, dental, vision, and other employee benefits to clients
      • Occasionally conduct Open Enrollment meetings (in-person, webinar, and recorded)
      • Provide timely, courteous, and knowledgeable responses to private, sensitive issues
      • Act as a liaison between employees, healthcare providers, and carriers to resolve claim disputes and coverage discrepancies
      • Protect confidential information by maintaining client files and following HIPPA and other privacy rules and regulations.
      • Expand technical knowledge, carrier changes and provider network information to stay informed in assisting employees.

      Qualifications

      • High school degree
      • 2 years Customer Service
      • Spanish - both spoken and written
      • Current Life and Accident and Health Licenses or required within 6 months of assuming position
      • Proficient in Microsoft Office Suite as well as ability to learn new applications
  • About the company

      Morris & Garritano provides Commercial Insurance, Home Insurance, Auto Insurance, Employee Benefits, and Individual Medical Insurance for California's Central Coast residents.

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