Employer Industry: Financial Services

Why Consider this Job Opportunity:

- Competitive compensation and bonuses
- Opportunity for career development and access to a variety of job opportunities
- Comprehensive Total Rewards Program including flexible benefits and stock options
- World-class training program in financial services
- Dynamic, collaborative, and high-performing team environment
- Ability to work remotely from home

What to Expect (Job Responsibilities):

- Engage with clients through various communication channels to deliver an outstanding client experience and prevent fraud losses
- Educate and provide tailored solutions to meet clients' security needs
- Resolve problems and provide support in a friendly and helpful manner
- Support colleagues and cultivate relationships with partners to meet client needs
- Adhere to compliance routines, processes, and controls to protect client and shareholder interests

What is Required (Qualifications):

- Ability to work independently and meet technological and confidentiality requirements of the role
- Proven interpersonal, communication, and problem-solving skills
- Desire to build exceptional client experiences and help clients meet their needs
- Full flexibility for a variety of shifts, including weekends
- Bilingual French and English proficiency

How to Stand Out (Preferred Qualifications):

- Past experience in a customer service role providing needs-based solutions
- Experience working in a team and metrics-based performance environment
- Previous experience in a Contact/Call Centre or fast-paced financial and/or service industry

#FinancialServices #ClientExperience #RemoteWorkOpportunity #CareerDevelopment #CompetitiveCompensation

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.