Alzheimer's Association
Bilingual Helpline Counselor/Care Consultant
This job is now closed
Job Description
- Req#: BILIN002237
Employer Industry: Nonprofit Healthcare Organization
Why consider this job opportunity:
- Salary estimated between $27-$31 per hour
- Opportunity for career advancement and growth within the organization
- Comprehensive benefits package including medical, dental, vision, and generous Paid Time Off
- Flexible work schedule, including the possibility of remote work
- Chance to make a significant impact on individuals affected by Alzheimer’s and their families
- Supportive and inclusive work environment committed to diversity and equity
What to Expect (Job Responsibilities):
- Provide short-term telephone consultation using Solution Focused Brief Therapy (SFBT) to callers in a compassionate manner
- Build rapport with callers and assess their needs to determine appropriate interventions and resources
- Educate callers about Alzheimer’s disease and connect them to local community resources and crisis services
- Document call interactions accurately, including presenting issues, interventions, and action plans
- Handle high-emotion situations with empathy, helping callers to assess their circumstances and make informed decisions
What is Required (Qualifications):
- Master's degree in social work, psychology, or counseling required; licensure preferred (LSW, LCSW, LPC, LCPC)
- Bilingual skills in English and Spanish required
- Minimum of one year of experience in a relevant field, with 2-3 years preferred
- Ability to work a flexible schedule including days, evenings, weekends, or holidays
- Must have a private, distraction-free home office with a hard-wired internet connection
How to Stand Out (Preferred Qualifications):
- Experience utilizing Solution Focused Brief Therapy (SFBT) or similar clinical modalities
- Familiarity with the healthcare industry, mental health, aging, and disability services
- Strong skills in listening, assessment, and empathy in clinical settings
- Proficiency in navigating various computer systems and troubleshooting technology issues
- Ability to manage time effectively and multitask in a virtual environment
#NonprofitHealthcare #AlzheimersSupport #BilingualCounselor #RemoteWorkOpportunity #DiversityAndInclusion
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
The Alzheimer's Association was founded by Jerome H.
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