Shoppers Drug Mart
Bilingual Patient Care Specialist (Remote)
7 days agoWhat's your preference?
Job Description
- Req#: R2000519950
Employer Industry: Retail Pharmacy and Health Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Competitive pay with a purchase discount program
- Online learning and development through the Academy
- Supportive and collaborative work environment
- Chance to make a positive impact on patient care and outcomes
- Temporary position with benefits
What to Expect (Job Responsibilities):
- Serve as the single point of contact for patients enrolled in the support program and their prescribing physicians
- Conduct welcome calls to gather information, introduce patients to the support program, and obtain necessary patient consent
- Inform patients about all program offerings, including reimbursement support and self-injection training
- Act as a patient advocate, exploring funding options for medications and managing documentation for successful reimbursement outcomes
- Coordinate program services effectively, ensuring prompt access to therapy and ongoing patient support
What is Required (Qualifications):
- College Diploma or University degree is required
- 2-3 years of experience in the healthcare or pharmaceutical industry, preferably with direct patient interaction
- Familiarity with public and private third-party drug reimbursement plans
- 2-3 years of experience in a Customer Service or Call Centre setting
- Strong computer skills in a Windows environment, with experience in MS Office and customer relationship databases
How to Stand Out (Preferred Qualifications):
- Bilingualism (French & English) preferred
- Demonstrated ability to work successfully in a fast-paced, team-based environment
#RetailPharmacy #PatientCare #HealthcareJobs #CustomerService #CareerGrowth
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Shoppers Drug Mart Corporation is a Canadian retail pharmacy chain based in Toronto, Ontario.
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