• Job Description

  Req#: R0050258

  The Government Employees Insurance Company (GEICO) is a private American auto insurance company with headquarters in Chevy Chase, Maryland. GEICO is a wholly owned subsidiary of Berkshire Hathaway and is the third largest auto insurer in the United States. In 2023, GEICO earned premiums worth over $40 billion U.S. dollars.

  We're looking for a highly motivated and enthusiastic Bilingual Sales and Service Director to join our Spanish Operations, Sales and Service team! You will be on the front line of driving GEICO’s long-term profitable growth by leading a talented sales and service team for our Property and Commercial Lines business.

  Responsibilities:

  • Prepare for approval all necessary business plans and budgets, interviewing, selecting subordinates.

  • Guide and mentor associates through performance appraisals, salary adjustments, and disciplinary actions, ensuring a high-performing team.

  • Direct the technical and clerical Sales and Service activities of Somos (we are) GEICO teams.

  • Coordinate strategies with other functional areas within GEICO including Service/ Compliance/ and Product organizations.

  • Review work procedures, recommend new procedures as necessary, and coordinate technical and clerical Sales business with other Departments in the Company.

  • Adhere to the GEICO Code of Conduct, the GEICO Claims Code of Conduct, company policies and operating principles.

  Location: This position is a hybrid role, on-site 4 days per week at one of the following office locations: Katy, TX; Richardson, TX; Lakeland, FL; Tucson, AZ.

  Qualifications:

  • Bachelor’s degree with relevant academic background required.

  • Proven track record leading bilingual sales or customer service teams in financial services, or telecommunications preferred.

  • Fluency in English and Spanish, both written and verbal, preferred.

  • Good planning, organizational, decision-making and communication skills.

  • Ability to adapt to a fast-paced and changing environment and get work done through others.

  • Exceptional problem-solving skills and strategic judgment, enabling effective resolution of complex business challenges utilizing strong conflict resolution, organizational and priority setting skills.

  • Expertise in handling heavy call volume in a fast paced work environment, resolve complex business problems and handle complicated customer issues.

  • Attain and maintain the required licenses issued by the state insurance department of various states.

  • Aptitude to learn and apply large amounts of technical and procedural information.

  #LI-AN1

  
  

  At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

  
  

  Benefits:

  As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

  • Premier Medical, Dental and Vision Insurance with no waiting period**
  • Paid Vacation, Sick and Parental Leave
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Training and Licensures

  *Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.

  **Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

  The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

  GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

• About the company

  The Government Employees Insurance Company is an American auto insurance company with headquarters in Maryland.

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