• Job Description

  Req#: 536882

  Join Our Team: Bilingual Site Support Associate

  Location: Providence, RI
  Department: Administration
  Job Grade: 4
  Reports To: Administrative Support Supervisor
  Employment Type: Full-Time

  Are you passionate about providing exceptional client support while keeping operations running smoothly? Do you thrive in a dynamic environment and enjoy helping people feel welcome and safe? Children’s Friend is looking for a Bilingual Site Support Associate to be the face and backbone of our site operations!

  ️ What You’ll Do:

  • Welcome and assist clients, staff, and visitors with professionalism and warmth

  • Manage reception duties: phone calls, appointment logs, visitor check-ins

  • Perform key administrative tasks like mail handling, supply tracking, and data entry

  • Maintain the cleanliness and safety of indoor and outdoor facilities

  • Support minor maintenance needs and coordinate repairs

  • Assist with bilingual (Spanish-English) translation for forms and communication

  • Float between locations as needed, offering support across multiple sites

  What You Bring:

  • High School diploma or GED required

  • Bilingual in Spanish is required

  • Experience in reception, customer service, janitorial, or facility support preferred

  • Strong interpersonal and organizational skills

  • Proficient in Microsoft Office and standard office equipment

  • ServSafe certification is a plus (or willingness to complete upon hire)

  • Reliable transportation and flexibility to work at various locations

  Physical & Work Requirements:

  • Able to lift up to 20 lbs, stand for long periods, and work both indoors and outdoors in varied conditions

  • Comfortable performing cleaning and basic maintenance tasks

  ❤️ Why Join Us?

  At Children’s Friend, we believe in creating a welcoming, inclusive, and supportive environment for every team member. You’ll work in a role that truly makes a difference in our community.

  Equal Opportunity Employer

  We value diversity and are committed to equal opportunity employment. If you need accommodation during the hiring process, please reach out to: talent@cfsri.org

• About the company

  Children's Friend, a non-profit organization founded in 1834, is Rhode Island's oldest child welfare organization and a leading provider of child welfare, family support, mental health, and child development services.

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