Prime Therapeutics
Bilingual Spanish Customer Service Agent - Starting at $17.00/hour - Remote
This job is now closed
Job Description
- Req#: R-11932
Employer Industry: Healthcare Services
Why Consider this Job Opportunity:
- Starting pay up to $17.00 per hour
- Potential $1.50/hour bilingual skill pay increase
- Opportunities for career advancement and growth within the organization
- Full-time work from home position with benefits
- Highly structured work environment
- Transferable skills within the healthcare field
What to Expect (Job Responsibilities):
- Receive incoming calls or emails from members, pharmacies, and doctor's offices about requests for information on medication and benefits
- Investigate and resolve member inquiries in a timely manner or escalate to the appropriate team member
- Adhere to and reinforce standard operating procedures and training guidelines specific to HIPAA
- Perform other duties as assigned
What is Required (Qualifications):
- High School Diploma or GED is required
- 1 year of customer service experience
- Must be eligible to work in the United States without the need for work visa or residency sponsorship
- Strong PC skills with the ability to navigate multiple software systems simultaneously
- Strong communication skills with a focus on professional demeanor and empathy
How to Stand Out (Preferred Qualifications):
- Call center experience in the healthcare industry
- Work from home (remote) experience
- Fluency in Spanish
#HealthcareServices #CustomerService #CareerOpportunity #RemoteWork #BilingualSkills
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
We build relationships. It’s how we make medicine more affordable, help our members be healthier and keep costs down.,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,...
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