Employer Industry: Digital Business Services

Why consider this job opportunity:
- Paid training provided to ensure your success
- Competitive wages with full benefits, including medical, dental, vision, and 401k
- Paid time off to support work-life balance
- Employee wellness and engagement programs promoting a healthy workplace
- Opportunity for career advancement within a supportive and collaborative environment
- Flexibility to work remotely from various states

What to Expect (Job Responsibilities):
- Field customer inquiries through phone, email, chat, and social media to address questions and concerns
- Calmly resolve and de-escalate customer issues as needed
- Escalate interactions to appropriate personnel when necessary
- Assist with processing payments and tracking call-related information for auditing
- Provide feedback on call issues and upsell products or services when required

What is Required (Qualifications):
- Minimum of 6 months of customer service experience preferred
- Must be over 18 years of age
- High School Diploma or GED required
- Ability to type a minimum of 25 words per minute
- Proven oral and written communication skills

How to Stand Out (Preferred Qualifications):
- Experience working in a virtual team environment
- Strong logical problem-solving skills
- Proficiency in navigating Windows operating systems
- Excellent organization and work prioritization skills

#DigitalBusinessServices #CustomerService #RemoteWork #CareerAdvancement #InclusiveWorkplace

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."