Regions Bank
Bilingual/Spanish Customer Service Rep (Remote only in posted locations)
What's your preference?
Job Description
- Req#: R97370
Employer Industry: Financial Services
Why consider this job opportunity:
- Comprehensive benefits package including medical, dental, and vision coverage
- Paid vacation and sick time, along with parental leave options
- Opportunity for career advancement and growth within the organization
- Ongoing training and mentoring from supportive leadership
- Flexible work environment with the potential for remote work
What to Expect (Job Responsibilities):
- Assist customers by answering questions, solving problems, and providing solutions for a seamless banking experience
- Serve as an expert on a variety of banking products and services to help customers achieve their financial goals
- Prioritize customer relationships by implementing core values into every interaction
- Track time accurately and ensure compliance with overtime regulations
- Utilize effective communication skills to provide guidance and education to customers
What is Required (Qualifications):
- High school diploma or GED
- Ability to observe and process on-screen information accurately
- Proficiency in verbal communication using a headset or microphone
- Capability to operate a keyboard and mouse while working at a computer for extended periods
- Availability to work a flexible schedule that meets contact center hours
How to Stand Out (Preferred Qualifications):
- One (1) year of customer service or production experience
- Bilingual proficiency in English and Spanish
#FinancialServices #CustomerService #CareerGrowth #FlexibleWork #ComprehensiveBenefits
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Regions Financial Corporation is a bank holding company headquartered in the Regions Center in Birmingham, Alabama.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.