POSITION SUMMARY

This position is remote/work from home, but attendance for training and meetings in-person as necessary is required.

Join our team our Accounts Receivable team that supports our specialty pharmacy - Accredo, as a Billing & Reimbursement Senior Representative. In this role, you will utilize advanced knowledge to prepare and review claims approaching timely filing to ensure billing accuracy and to edit, bill and collect payment on outstanding claims in pursuit of reducing the company's accounts receivable. The qualified candidate must have a complete understanding of the billing and collection processes and require little supervision for routine work.

ESSENTIAL FUNCTIONS

• Prepares and reviews claims to ensure billing accuracy according to payor requirements, including but not limited to codes, modifiers, pricing, dates and authorizations.

• Pursues collection activities to obtain reimbursement from patients and/or payors. Contacts payor to request overrides, retro authorizations, additional documentation, window extensions, etc. to ensure invoice has necessary elements for reimbursement or to work a rejected claim (denial).

• Frequent follow up with payers and/or patients on outstanding accounts.

• Responds to billing inquiries and questions relating to patient accounts.

• Helps with special projects when needed.

QUALIFICATIONS

• HS Degree (or equivalent).

• 3+ years relevant experience.

• PC Skills including Microsoft Outlook, Excel, Word and Internet

• Detail oriented and strong organizational skills.

• Self-starter and team player.

• Focus on quality and service.

• Demonstrated ability to meet multiple deadlines and manage a heavy workload.

• Integrity to handle sensitive or confidential information is critical.

• Work hours: Monday - Friday for 8 hour shift with flexibility to start work day between 6am - 9am EST and lunch break.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.