• Job Description

  Req#: 20601

  Job Description:

  Introduction:

  At GAF, we cover more than buildings. We cover each other. No matter what role, tenure, or track, under this roof you are empowered to be there for your teammates, your customers, and especially your community. Under this roof, we don’t back down from hard work– we support one another in pursuit of something bigger. We define the future while leading the present. And under this roof, we own our opportunities. Becoming the market leader only happens when everyone feels they have the opportunity, and the support, to thrive. We are GAF. And under this roof, we protect what matters most.

  Summary: The Billing Coordinator position requires the individual to have strong communication skills to interact with customers by telephone and in writing. The ideal candidate should be competent using Google Suite and Excel and have strong math skills, a high attention to detail, good organizational skills, and the ability to multitask.

  Essential Duties:

  • Process both Steep Slope and Low Slope billing, along with special registers on a daily basis
  • Process several different types of credits regularly, including warranty, Habitat for Humanity, deduction, and returned material credits
  • Work closely with Pricing Administrators to resolve invoice issues related to quotes, temporary pricing and freight charges
  • Report on unauthorized deductions created daily to Pricing Administrators and Manager
  • Investigate deductions within 3 days to determine the reason for the deduction, working with internal and external customers to resolve deductions, including with Pricing Administrators and Sales representatives
  • Maintain necessary data in PeopleSoft to follow up and keep track of all deductions
  • Answering incoming phone calls and connecting customers to the correct department, when necessary
  • Responding to emails sent to centralized Billing Team email box

  Under This Roof, We Require

  • High School diploma is required, Bachelor’s degree preferred
  • 2-5 years related experience.

  Under This Roof, We Also Value

  • Excellent computer skills
  • Customer service skills
  • Phone etiquette

  How We Protect What Matters Most

  • We offer a wide range of health insurance options that include medical, dental, and vision for you and your family.
  • Our Family-Building benefits support the many different journeys to fertility and parenthood.
  • Our robust 401K plan includes an employer match contribution with your pre-tax and/or Roth contributions.
  • Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee’s primary residence.
  • Professional growth and development are very important to us! We offer internal training programs and courses, as well as a generous tuition reimbursement program.
  • We put diversity and inclusion into action with our Employee Resource Groups, which unite employees based on common perspectives, identities, demographic factors, or out of a desire to be an ally.

  GAF complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR Services at 833-HR-XPERT.

  We believe our employees are our greatest resource. We offer competitive salary, benefits, 401k, and vacation packages for all full time permanent positions. We are proud to be an equal opportunity workplace and GAF, Standard Logistics, SGI, and Siplast are proud to be affirmative action employers. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know. If applying for positions in the U.S., must be eligible to work in the U.S. without need for employer sponsored visa (work permit).

• About the company

  GAF is a manufacturing company based in Parsippany, New Jersey, that has roots dating back to the late 19th century.

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