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Job Description
- Req#: 3f2e4ce4-5f17-4bdf-ad07-5c2199abe919
- Reconcile Billing Data: Regularly review and reconcile billing data to detect discrepancies and errors. Collaborate with relevant departments to resolve any billing issue promptly
- Customer Support and Communication: Act as the main point of contact for customer inquiries related to billing, providing clear and timely communication and resolving issues effectively
- Cross-Functional Collaboration: Work closely with sales, customer success, and finance teams to ensure billing accuracy and customer satisfaction. Collaborate with IT to optimize and enhance automated billing workflow
- Overdue Monitoring: Monitor customer accounts for overdue payments, send reminders, and escalate unresolved issues
- Education: You are currently pursuing a Bachelor's or Master's degree in Finance, Accounting, Business Administration, or a related field. Candidates with a background in law, economics, technology, or other disciplines are also encouraged to apply.
- Experience: Basic understanding of billing and invoicing processes is a plus. Tech industry exposure is preferred, but not a necessity.
- Communication Skills: As we are a highly international team & company, we need someone with good verbal and written communication skills in English. Additional proficiency in French is preferred, but not a necessity.
- Technical Skills: You are familiar with Microsoft Excel and other MS Office applications.
- Analytical Skills: You have strong analytical and problem-solving abilities. You have an analytical mind and the ability to deal with numbers and to process financial information.
- Team Player: You enjoy working effectively in a team environment and collaborate with colleagues across different departments.
- Adaptability: You are comfortable working in a fast-paced, dynamic environment. You have the ability to manage and prioritise between multiple tasks and meet deadlines.
We are looking for a highly motivated and detail-oriented individual to join our Billing team for a six-month internship. This is an exciting opportunity for someone eager to learn and develop their skills in billing and financial operations within a dynamic and fast-paced environment. The successful candidate will play a key role in supporting our billing processes.
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Key Responsibilities:
Who we are looking for:
\nAbout the company
Calm the chaos of company spending with Spendesk - the all-in-one spend management platform for modern finance teams.
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