• Job Description

  Req#: R-202500248

  Frontier Behavioral Health’s presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to provide evidence-based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues. As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey. If you want to have a positive impact in the lives of others come join us!

  WHY CHOOSE FRONTIER BEHAVIORAL HEALTH?

  * At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee’s contribution to our mission.

  * Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County.

  * At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more. Our evidence-based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve.

  The Billing Manager is responsible for the supervision of the Client Account Department and functional processing of billing, collections and encounter submission for behavioral healthcare and other related patient services. The position will efficiently and effectively provide management, oversight and assurance that billing, reporting and collections meet all local, state, federal and funder requirements. In addition, the manager will provide monthly reports, analyze outcomes, identify trends, and ensure timely and proactive communication. The Billing Manager provides oversight, training and supervision to all assigned staff.

  ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  1. Accountable for supervision of assigned team ensuring:

  • Timely and accurate billing to County, State and Federal Insurance and other third-party payers.

  • Timely and accurate follow up is completed in the assigned book of business. This includes but is not limited to efficient resolution of claim rejections with clearinghouse, denials from payers and appropriate appeals for reconsideration are completed.

  • Aging Reports reflect agency goals and guidelines. Reports monthly on status of write-off, sliding fee, collection percentages and other key performance indicators for assigned book of business

  2. Creates and maintains billing workflow and training documentation for continual process improvement.

  3. Provide quality reviews and audits of staff work and processes, looking for training opportunities and process improvements.

  4. Works closely with IT and Compliance to develop monitoring and reporting to meet these goals. Understands and remains updated with current coding, billing regulations and compliance requirements.

  5. Serves as “lead” resource to other staff and departments to ensure billing guidelines are being followed. Interfaces with clinical and compliance departments to discuss and resolve billing issues and all Quality Assurance / Quality Improvement activities.

  6. Lead by example showing integrity, accountability and confidentiality of all client data.

  7. Attends internal and external meetings and or trainings and disseminates information as necessary.

  8. Supervises billing office personnel, which includes work allocation, training, and being available for staff needs; motivates employees to achieve peak productivity and performance.

  9. Maintains positive and collaborative working relationships with funders and staff.

  10. Provides financial analysis, consultation and other decision support as required.

  11. Other duties as assigned.

  QUALIFIED APPLICANTS WILL HAVE:

  REQUIRED:

  • Bachelor’s degree in a business-related field or

  • Five years of experience in medical billing or healthcare administrative setting.

  PREFERRED:

  • Bachelor’s Degree in Healthcare Administration or Revenue Cycle certification

  • Experience with WA State Mental Health Billing

  KNOWLEDGE, SKILLS & ABILITIES:

  • Knowledge of State, Federal, County and third-party billing and reimbursement requirements.,

  • Advanced Microsoft Excel skillset

  • Advanced analytical and problem-solving skills, including the ability to identify issues, propose alternatives and implement corrective actions. Ability to understand complex reimbursement structures and be able to apply contractual and governmental regulations to billing processes.

  PHYSICAL, SENSORY AND ENVIRONMENT:

  The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  Work is generally performed in an office setting which may involve sitting and using computers for four to eight hours per day. May be required to lift 10 - 20 pounds. Work may be performed outside of the office and travel may be needed to outside areas.

  Blood-borne Pathogen Category IV - No exposure to blood-borne pathogens.

  PAY RANGE (Salary/Exempt): $73,683.17-$89,767.26*

  *All pay is based on longevity at Frontier Behavioral Health, thus, the starting pay is as follows: $73,683.17

  Our Benefits and Perks are Amazing!

  WE BELIEVE IN WORK LIFE BALANCE:

  • Paid Time Off – Employees accrue up to 26 days of PTO in the first year of employment!

  • Plus 9 Paid Federal Holidays!

  • Sick Leave – Extended Sick Leave and Paid Sick and Safe Time.

  • Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year.

  BENEFITS: Visit www.fbhwa.org/careers/benefits for more information.*

  • Medical, Dental and Vision

  • Retirement – We offer an impressive 403b plan including standard 3% employer contribution plus an additional 3% employer match.

  • Flexible Spending Accounts

  • Life Insurance – Company paid coverage that starts the first of the month following 6 months from your date of hire.

  PERKS: visit www.fbhwa.org/careers/perks for more information.*

  • Signing Bonus!

  • No-cost licensure supervision for those pursuing clinical licensure.

  • Federal and State Loan Forgiveness Program for qualifying Programs.

  • Reimbursement of License/Certification application fee that is required for the position.

  • Free Employee Assistance Program

  • Staff Discounts at various FBH partners throughout Spokane!

  * Benefits described above are based on employees who hold .5 FTE positions or greater and/or some benefits vary based on FTE. PRN positions are not benefit eligible or eligible for a sign on bonus.

• About the company

  This is the default global natural language description of the content on the site pages.

Notice