• Job Description

  Req#: 108384
  
  
  
  
  
  
  
  This position is located on-site at the Durable Medical Equipment department. This position will work with customers, physicians, and other referral sources via phone, fax, email and in-person encounters, and will assist customers with education, training, and fitting (when necessary) for the product line. Customer Service responsibilities include processing referrals, hospital discharges, and face-to-face customer interaction, as well as familiarity with product and insurance regulations (private and Medicare/Medicaid). The Account Receivable responsibilities are as follows:
  GENERAL SUMMARY:
  The Accounts Receivable Representative is responsible for:
  • Processing insurance claims in compliance with payer requirements and assisting patients with personal balances.
  • Provides a variety of bookkeeping, record keeping, reconciliation and report production functions for the department.
  • Administering patient financial policies and for assisting in the clerical functions of the department.
  • Posting payment,
  • Contractual discounts,
  • Other adjustment,
  • Charity care,
  • Bad debt transactions to the patient accounting system.
  EDUCATION:
  • High school graduate or equivalent education.
  EXPERIENCE REQUIRED:
  • Minimum of 3 - 5 years of experience in health care field such as billing/coding,
  • Medical assistant or related experience.
  • Knowledge and experience with medical terminology either through educational or work experiences.
  • Data entry skills, strong math, accounting/bookkeeping skills and detail oriented.
  • Excellent written and verbal communications and strong customer service skills required.
  PREFERRED QUALIFACTIONS:
  • Associate degree in healthcare billing and coding.
  • One (1) year of healthcare billing experience.
  CERTIFICATIONS/LICENSURES REQUIRED:
  • None
  Additional Information
  • Organization: Henry Ford Jackson Hospital
  • Department: Home Medical Equipment Retail
  • Shift: Day Job
  • Union Code: Not Applicable
  
  
  
  
  
  
  
  
  

• About the company

  The Henry Ford Health System is a comprehensive, integrated, non-profit health care organization in Metro Detroit.

Notice