• Job Description

  Req#: R012372
  Responsible for managing day-to-day billing processes and procedures for assigned clients including submitting electronic and paper claims, troubleshooting resolution of solution billing errors, clearinghouse errors, and payer electronic claim rejections.

  Responsibilities

  • Prepare and submit clean claims to various insurance companies either electronically or by paper.

  • Troubleshoot and resolve/escalate billing errors occurring in the care record.

  • Research, resolve, and report on unbilled claims identified in the client billing solution.

  • Handle EDI (Electronic Data Interchange) transactions, including reconciling carrier submissions, edits and rejection reports.

  • Provide customer service support for patients, client administrative staff and insurance companies.

  • Prepare, review, and send patient statements to mailing service.

  • Meet defined productivity standards.

  Qualifications
  Required

  • High school diploma or GED or equivalent work experience.

  • At least 1 year of customer service work experience

  • Proficiency in Microsoft Office products, specifically Excel, Word, and Outlook

  Preferred

  • Bachelor’s degree

  • At least 1 year of medical billing, cash posting, and charge entry work experience

  • Medical coding certification

  • Maintain strict confidentiality and adheres to all HIPAA guidelines/regulations.

  Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

  Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.

  If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.

  All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

• About the company

  At Netsmart, improving care delivery isn’t just our aspiration, it’s our passion. For more than 50 years, we’ve been a healthcare software company developing technology and providing services that support individualized care and improve outcomes.

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