Ambry Genetics
Billing Support Representative I (9:00am-5:30pm PST) - Remote, USA
This job is now closed
Job Description
- Req#: BILLI003677
Employer Industry: Genetic Testing Laboratory
Why Consider this Job Opportunity:
- Salary up to $23/hr
- Short-Term Incentive Plan with a target at 3% of annual earnings
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on patient satisfaction and billing support
- Comprehensive benefits package including medical, dental, vision, 401k with a 4% employer match, and generous paid time off
What to Expect (Job Responsibilities):
- Review estimated out-of-pocket costs with patients for genetic testing
- Provide billing support to patients and clients, including quoting pricing and collecting payments
- Document all actions in patient case notes and follow established departmental standards for timely call follow-up
- Respond to patient inquiries via phone, email, or text
- Assist with incoming phone calls, providing one-call resolution for billing-related issues
What is Required (Qualifications):
- High school diploma or equivalent
- 1+ years' experience as a customer service agent or similar background
- Knowledge of CPT codes, medical terminology, insurance plans, ICD 10 codes
- Good computer skills and understanding of different payer plans
- Excellent communication skills and positive attitude over the phone
How to Stand Out (Preferred Qualifications):
- 1-2+ years' experience in a clinical laboratory, especially genetic testing
#GeneticTesting #BillingSupport #CareerOpportunity #CompetitivePay #CustomerService
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Ambry is committed to delivering accurate genetic test results for hereditary cancer. Request a sample kit today
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