Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

GENERAL SUMMARY/ OVERVIEW STATEMENT: - Installs, calibrates, repairs and inspects medical equipment and solves moderately complex problems in the field.

- Performs repairs up to and including the diagnosis and repair of difficult technical problems. Participates in evaluations and installations of equipment. - Provides information to develop procedures.

- Implements solutions to problems.

- Teaches clinical and technical staff basic trouble-shooting and repair.

PRINCIPAL DUTIES AND RESPONSIBILITIES: Note: The terms medical equipment and medical device may be either or all of electronic, mechanical and computer-based technologies for use in clinical or research applications and/or clinical facilities systems, such as sterilizers, water systems, warmers, operating room tables, and surgical lights.

- Following departmental Medical Equipment Management Plan (MEMP) procedures, inspects newly acquired medical devices and systems for safety and function and attaches and assigns appropriate control numbers and labels to medical devices. Acquires the necessary information for accurate database inventory entry.

- Conducts complete performance assurance and electrical safety testing. Performs preventive/scheduled maintenance on medical devices as required. May provide information for the development of testing protocols.

- Responds to medical equipment problems in clinical areas or research areas; evaluates, troubleshoots and corrects problems up to and including those requiring rule-based trouble-shooting and a moderate level of diagnostic skill and having a moderate to high level of acuity and complexity. Determines the need to remove and/or replace malfunctioning medical devices from service and implements accordingly.

- Performs equipment repairs of substantial difficulty to a level requiring generic test instrumentation or diagnostic software, e.g., to board or component level for electrical devices.

- Participates in medical equipment evaluations, installations and upgrades, including software revision.

- Makes periodic rounds of assigned clinical areas to assess operation of medical devices and systems. Notes trends and works with Team Leader to develop and implement solutions to address recurring problems.

- Instructs clinical and technical staff and other support personnel on the operation, safe use, care and handling, and user maintenance procedures for medical equipment.

- Instructs department and other equipment technical staff on testing, calibration, preventive maintenance, basic trouble-shooting and repair of medical equipment.

- Using a computer database, thoroughly and accurately documents inspections, repairs, maintenance procedures, and teaching activities in a timely manner. Documents and maintains accurate and current inventory records of all replacement and repair parts.

- Attends and satisfactorily completes training courses on operating, testing, maintaining, and repairing medical devices or systems. Disseminates newly acquired knowledge to team members and department as appropriate. Uses this knowledge to suggest improvements to our procedures and systems for managing and maintaining medical equipment.

- Using data indicators, intuition, and/or other resources, helps to identify system, safety and quality problems, suggests solutions, and provides information that leads to change in department and on teams.

- Under supervision of an engineer or department leadership, may assist in investigations of clinical incidents involving medical equipment. - May serve on departmental committees.

- Performs on-call function (schedule rotation) providing in-house repairs and assistance as needed.

- Performs other related duties as required.

SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:

- Demonstrates interpersonal and communication skills to effectively work with team members and customers at all levels.

- Ability to perform testing and troubleshooting of medical devices involving specialized and generic test equipment and software diagnostic tools.

- Understands electrical and mechanical biomedical safety principles.

- Performs in a highly independent manner working within the broad scope of established department policies, procedures and goals.

- Ability to use hand and power tools safely and effectively, and ability to occasionally maneuver and lift heavy equipment.

- Ability to endure long periods of walking and standing.

- Ability to learn equipment maintenance, operating procedures, and repair procedures from training materials and courses.

- Ability to perform during routine, emergency, or other stressful situations.

- Ability to use computer-based tools at a moderate to high level, e.g., novel query of a database.

- Ability to teach other technical and clinical personnel.

- General knowledge of human physiology and biomedical instrumentation principles.

SUPERVISORY RESPONSIBILITY: - No specific supervision.

FISCAL RESPONSIBILITY: - Maintains accurate and current records of equipment activities and inventory and replacement parts.

WORKING CONDITIONS: - May work in clinical or repair facility with exposure to biological contamination, e.g., blood, and hazardous electrical or mechanical energy, e.g., high voltage. Periodic lifting of heavy objects, typically not exceeding 75 pounds/person.

QUALIFICATIONS: - AS in Biomedical Equipment Technology or equivalent level of education or experience. - One to two years related experience preferred. - Must have competence in repair of mechanical, electro-mechanical, electronic, and/or computer medical technology to sufficiently diagnose and repair medical devices and systems.

Onsite

15 Francis Street

40

Regular

Day (United States of America)

The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework