• Job Description

  Req#: 47549

  Job Requisition ID: 47549
  Closing Date: 06/20/2025; 11:59pm
  Agency: Department of Revenue
  Class Title: REVENUE TAX SPECIALIST I - 38571
  Skill Option: None
  Bilingual Option: None
  Salary: $4,586-$6,228/monthly - Effective 7/1/25
  Job Type: Salaried
  Category: Full Time
  County: Cook
  Number of Vacancies: 2
  Bargaining Unit Code: RC062
  Merit Comp Code:

  This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

  All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

  Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

  Why Work for Illinois?

  Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

  No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

  Position Overview

  Would you like to work for a professional organization which provides steady hours and an exceptional benefits package? How about a workplace with career and personal growth opportunities? Then consider working for the Illinois Department of Revenue (IDOR). We are hiring 2 Board of Appeals Support Specialist 1s (Revenue Tax Specialist 1s) for the Board of Appeals office located in Chicago, IL. This position is responsible for reviewing Board of Appeals petitions received from taxpayers requesting relief from final liabilities, reviewing taxpayers various tax accounts, monitoring compliance of Temporary Restraining Orders and final Board of Appeals Orders. If you are detail oriented and enjoy performing specialized research and analysis, then we want you! Don’t let this opportunity pass you by. Apply now before time runs out!

  The benefits of working at Department of Revenue include a 37 ½ hour work week, a generous salary and benefits package (paid time off for vacation, sick, or personal leave, thirteen holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision, and life).

  Essential Functions

  • Under general supervision, performs technical research and analysis to help resolve routine or involved tax account issues involving various taxes administered by Illinois Department of Revenue (IDOR) and Board of Appeals (BOA) specific issues.
  • Uses GenTax, MyTax and other IDOR computer systems and software to update BOA cases in BOA case manager.
  • Monitors compliance with Temporary Restraining Orders (TROs) and BOA Orders.
  • Corresponds with taxpayers and their representatives by telephone, written correspondence, and in person.
  • Participates in staff meetings and prepares reports.
  • Performs assistance for the Voluntary Disclosure Program and provides other duties as required or assigned under the Voluntary Disclosure Program.
  • Performs other duties as required or assigned, which are reasonably within the scope of the duties enumerated above.

  Minimum Qualifications

  • Requires successful completion of the Revenue Tax Specialist Trainee program, which entails 12 months of agency training, and either: knowledge, skill and mental development equivalent to the completion of four years of college; OR four years of work experience providing tax related support functions within a program area at the Illinois Department of Revenue.

  Conditions of Employment

  • Requires the ability to successfully complete a tax compliance and fingerprint-based background check.
  • Requires the ability to use and secure a state issued mobile device, e.g., cellular phone, laptop computer, tablet, etc.
  • The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

  Agency Statement

  The Illinois Department of Revenue (IDOR) is responsible for administering the state's tax laws and collecting taxes in a fair, consistent, and efficient manner. Their goal is to provide accurate, timely, and reliable funding and information to both state and local communities. By implementing best practices, IDOR works to continuously improve and enhance accuracy, efficiency, and productivity across all areas of operations and tax administration. In doing so, they aim to earn respect, deliver value, and serve as a trusted source of information for the public.

  IDOR is a professional governmental entity that prioritizes its employees and actively invests in their success through comprehensive training and engagement. As the proud recipient of the 2025 Bell Seal for workplace mental health, IDOR cultivates an environment that encourages open dialogue and collaboration on mental health issues. With a strong commitment to diversity—both culturally and professionally—IDOR believes that this inclusive approach leads to a more productive workplace, ultimately benefiting the citizens and taxpayers of Illinois.

  Work Hours: 8:30am-5:00pm, Monday-Friday
  Work Location: IL Department of Revenue

  Board of Appeals

  555 West Monroe Street, Chicago IL 60661

  
  Agency Contact:

  REV.PostingQuestions@Illinois.gov

  Illinois Department of Revenue - Human Resources

  Willard Ice Building, 101 W Jefferson St, WIB Mail Code 5-110, Springfield, IL 62702

  PHONE- 217-782-7064

  
  Posting Group: Legal, Audit & Compliance

  This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

  APPLICATION INSTRUCTIONS

  Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

  If you are not already signed in, you will be prompted to do so.

  State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

  Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

  If you have questions about how to apply, please see the following resources:

  State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

  Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

  We recommend a copy of your resume be included with the application.

  The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com

  Tracking #s 37152-37153

• About the company

  The Governor of Illinois is the chief executive of the State of Illinois, and the various agencies and departments over which the officer has jurisdiction, as prescribed in the state constitution.

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