• Job Description

  Req#: C9434-25-0796?language=en&page=370&sort=publicationDateDesc

  Job summary

  We have an exciting opportunity for a 12 month fixed term full-time Booking Co-ordinator to join the Admin Hub for the Children and Young People's (CYP) Services. The CYP Admin Hub provides support for services working with children, young people and their families in the community including community paediatrics, integrated therapies, school nursing, health visiting and the immunisations team. We are looking for an enthusiastic and motivated individual who wants to make a difference to the lives of children and young people in Buckinghamshire.

  Based in Amersham the position will provide high quality administrative support mainly to the Health Visiting services.

  Main duties of the job

  The successful candidate will be a team player as well as being able to work independently and use their initiative to resolve challenges. Good communication skills are essential as the role involves liaison with a wide range of people including clinical staff, parents, schools and other external organisations. Previous administration experience along with excellent IT and organisational skills are required. The role will involve working with confidential information and dealing with sensitive issues so a knowledge of data protection and safeguarding would be an advantage. Although NHS experience is preferred full training will be provided alongside opportunities for personal development.

  • To work in support of the Health Visiting team, as part of a team to coordinate the patient journey from referral through to discharge.
  • To provide an excellent service to patients, their relatives and carers.
  • To provide a comprehensive administration, booking and appointment service and ensure compliance with waiting time targets.
  • The CYP Admin Hub offers a friendly, supportive working environment along with flexible and varied working opportunities. Clinical, operational and administrative staff work closely together to provide positive outcomes for the children, young people and families accessing our services.

  About us

  What does Buckinghamshire Healthcare NHS Trust offer you?

  • As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
  • We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
  • We provide a range of health and wellbeing services to promote a healthy, happy workforce

  Why work for us?

  • We're committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
  • As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
  • Greater diversity within our BHT family improves positive outcomes for the people and communities we serve

  What do we stand for?

  • Our vision is to provide outstanding care, support healthy communities and be a great place to work.
  • Our mission is to provide personal and compassionate care every time.
  • Our CARE values are collaborate, aspire, respect and enable.

  Details

  Date posted

  18 July 2025

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £24,169 a year per annum pro rata

  Contract

  Fixed term

  Duration

  12 months

  Working pattern

  Full-time, Part-time, Job share, Flexible working

  Reference number

  434-CR6996561

  Job locations

  Amersham Hospital

  Whielden St

  Amersham

  HP7 0JD

  
  

  Job description

  Job responsibilities

  For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

  If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

  If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.

  Job description

  Job responsibilities

  For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

  If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

  If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.

  Person Specification

  EDUCATION, QUALIFICATIONS & TRAINING

  Essential

  • GCSE Grade C or above/equivalent in English Language
  • Computer Literate

  Desirable

  • Customer care course or equivalent

  EXPERIENCE

  Essential

  • Relevant administration experience within an office environment
  • Experience maintaining a database/booking system

  Desirable

  • NHS experience

  SKILLS, ABILITIES & KNOWLEDGE

  Essential

  • Clear, concise verbal and written communication skills, to enable liaison with multi-disciplinary team, patients and carers.
  • Aware of Confidentiality code of practice and Data Protection Act 2018 in relation to patients and staff.
  • Able to work under pressure and deal with conflict situations to an amicable conclusion.
  • Flexible working attitude in order to be multi skilled in different areas of the service.
  • Ensure punctuality and reliability of self to ensure good relationship within team environment.
  • Experience of working as a member of a team

  Person Specification

  EDUCATION, QUALIFICATIONS & TRAINING

  Essential

  • GCSE Grade C or above/equivalent in English Language
  • Computer Literate

  Desirable

  • Customer care course or equivalent

  EXPERIENCE

  Essential

  • Relevant administration experience within an office environment
  • Experience maintaining a database/booking system

  Desirable

  • NHS experience

  SKILLS, ABILITIES & KNOWLEDGE

  Essential

  • Clear, concise verbal and written communication skills, to enable liaison with multi-disciplinary team, patients and carers.
  • Aware of Confidentiality code of practice and Data Protection Act 2018 in relation to patients and staff.
  • Able to work under pressure and deal with conflict situations to an amicable conclusion.
  • Flexible working attitude in order to be multi skilled in different areas of the service.
  • Ensure punctuality and reliability of self to ensure good relationship within team environment.
  • Experience of working as a member of a team

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Buckinghamshire Healthcare NHS Trust

  Address

  Amersham Hospital

  Whielden St

  Amersham

  HP7 0JD

  
  

  Employer's website

  https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Buckinghamshire Healthcare NHS Trust

  Address

  Amersham Hospital

  Whielden St

  Amersham

  HP7 0JD

  
  

  Employer's website

  https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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