• Job Description

  Req#: 3614427

  Bookings Consultant

  Diversified Healthcare (Part of the Acacium Group)
  

  Cape Town , South Africa

  Salary: Z19k Per Month + Bonus
  

  Monday to Friday
  
  
  

  Unlock your potential:
  

  If you are dedicated to delivering a first class customer experience and thrive in a fast-paced environment this role could be for you!

  Due to business growth, we have an exciting job opportunity for a Bookings Consultant to join the team, where you will be given the full guidance and training to have a long and successful career with us! You will be joining our brand new office in Cape Town and will be part of a fantastic team who thrive on delivering excellent levels of customer service to internal and external stakeholders. This is a great opportunity to kick-start your career with our world-class training and a clear career pathway that will equip you with the right skills and experience to build a successful future in our global organisation.
  

  Our Bookings Consultants play a pivotal role in developing and expanding their desk by building strong relationships with both candidates and clients. Your primary objective will be to ensure optimal shift placement, thereby contributing to the overall growth of the business. Through effective candidate management and strategic portal maintenance, the Bookings Consultant will maximise vacancy fill rates and enhance customer satisfaction.

  A career with us offers endless opportunities and career development within a global organisation. We put people at the heart of everything we do and each and every one of our employees plays an important part in our success.
  
  

  Every day you will…
  

  • Proactively call our healthcare workers to attain availability, targeting suitable candidates for priority shifts, and building the pipeline by encouraging candidates to upload future availability.
  • Be responsible for overviewing and maintaining all client portals through detailed and knowledgeable usage. You will be the portal stakeholder trusted with its upkeep and compliance.
  • Provide clients with regular updates on the progress of priority shifts.
    Ensuring maintenance of accurate records of workers, correctly recording all interactions on a database.
  • Check and reply to emails sent to the Bookings inbox in a timely manner with exceptional levels of customer service.
  • Maintain a sound knowledge of available candidates’ skills and experience and the expectations of trust management thus providing excellent customer service to client and candidates.
    

  What’s in it for you?

  We offer an exciting place to work, with a wide range of benefits, rewards and opportunities to grow your career, including:
  

  • Focus on developing your skills and your career- we give you the tools, guidance and support, helping you to be successful in your career
  • Unrivalled career opportunities – that come from being part of a global group made up of healthcare, staffing and life science brands
  • All the benefits that come from working with a healthcare business
  • Regular events and incentives, both locally and Group-wide

  
  

  Join us and make a difference!

  If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further. Acacium Group is a global healthcare solutions partner offering staffing, managed services and innovative delivery models to health and social care systems and the life sciences industry. We are a business with scale, leading digital capabilities, and a strong financial profile, with a vision to be the leading global healthcare solutions partner.

  We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do - Putting People First, Always by your Side, Driven by Excellence.

  Join us and play a key part of shaping the future of society and improving people’s lives!

  
  

  To thrive in this role, you must ideally have…

  • Previous Customer service experience
  • Experience working within a fast paced environment
  • Experience working within the healthcare industry
  • Proven success with building relationships with both internal and external clients and candidates

  We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.

  
  #INDENT2022

• About the company

  We offer staffing, managed services and innovative delivery models to health and social care systems and the life sciences industry.

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