• Job Description

  Req#: 3959374
  Please fill out your application as fully as possible. The City evaluates candidates based on the information provided in the online application only. Do not submit resumes and cover letters. Read the "Hiring Process" section below to learn more.
  
  
  Bellevue Youth Theatre is Hiring Box Office Assistants! The Box Office Assistant position provides back up support, customer service, cash handling, and ticketing services in our box office. This is a part-time position which will require day, evening, and weekend shifts.
  
  The Bellevue Youth Theatre is dedicated to providing theater arts opportunities for all young people, regardless of income or ability.
  
  Hiring Process: This hiring process will be used to fill multiple (3) openings.
  To evaluate all candidates fairly and equitably, the City will make all applicants anonymous when we are screening the applications. We will redact information from our application such as your name, address, and other demographics. To help us, please complete the online application form as fully as possible. We do not accept resumes and cover letters.
  
  • This is a continuous recruitment and open until filled.
  • Only electronic applications are accepted.
  • Assist customers with ticket purchases and general questions about theater programs and rental inquiries.
  • Maintain knowledge of ticket items currently available to customers.
  • Collect complete and accurate data from customers when selling tickets and registering clients
  • Process phone and in person orders using our registration system.
  • Follow proper cash handling procedures and reconcile daily transactions.
  • Maintain a positive attitude and a genuine interest in helping others.
  • Assist with incoming and outgoing customer calls.
  • Ascertain and resolve customer concerns, requests, and/or complaints in a timely, courteous, and informed manner.
  • Answer questions about program opportunities.
  • Assist with night of show walk up sales and will call distribution.
  • Troubleshoot night of show customer issues in a professional manner.
  • Assist with Volgistics and maintaining volunteer accounts
  • Assist with volunteer reports.
  • Assist with maintaining inventory and archive records.
  • Attend all staff meetings.
  • Perform other duties as required.
  Supervision Received and Exercised:
  
  • Reports to Administrative Assistant.
  • Receives moderate supervision until trained and then limited supervision.
  • Attention to detail.
  • Customer service experience.
  • Strong written and verbal skills.
  • Knowledge of basic computer skills.
  • Works well independently and in a group setting.
  • Ability to work a flexible schedule including days, evenings, and weekends.
  • Ability to communicate and work with a diverse population
  Knowledge, Skills, and Abilities:
  
  • Skill using computer software programs including Microsoft Word, Excel, and Outlook.
  • Ability to work in a fast-paced environment during peak seasons.
  Education, Experience, and Other Requirements
  
  • Must pass a criminal background check.
  Physical Demands:
  
  • Work involves minimal movement, talking face-to-face and on the phone, primarily sitting at a computer station, reaching through the box office window with hands or assisting-device.
  • Vision abilities required by this job include close vision and the ability to adjust focus.
  • The employee may be required to push, pull, lift, and/or carry up to 10 pounds.
  • The noise level in the work environment is usually moderately quiet.
  Definition of a Variable Employee:
  
  • Average weekly hours cannot be determined at date of hire
  • Hours may vary from week to week and are anticipated to be 10 hours per week with an increase during performance weeks.
  For further information about the position, please contact Dionne Wardrop at DWardrop@BellevueWA.gov or by phone at 425-452-7155. For any technical difficulties with your application, please contact the NEOGOV support line at 855-524-5627.
  
  The City of Bellevue values diversity in its workforce and is an Equal Opportunity Employer that does not unlawfully discriminate on the basis of race, sex, age, color, sexual orientation, gender identity, religion, national origin, marital status, genetic information, veteran's status, disability, or any other basis prohibited by federal, state or local laws.
  
  At the City of Bellevue, you'll be part of a team committed to providing exceptional customer service, upholding the public interest and advancing the community vision. The five essential and enduring principles that guide our individual actions, our interactions, and our decision making in the City of Bellevue organization is: exceptional public service, stewardship, committee to employees, integrity, and innovation. You'll work in an environment that is innovative, collaborative, future focused, and committed to excellence. Bellevue welcomes the world. Our diversity is our strength. We embrace the future while respecting our past. It's what makes the City of Bellevue an exciting place to work, live, and explore.
  
  Have we piqued your interest yet? Come join our team! The City of Bellevue supports workplace diversity. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetic information, disability, age, veteran status, or any other protected status. Persons needing assistance with the application process may call the Human Resources Office at 425-452-6838 or bellevuehr@bellevuewa.gov . If you are invited to participate in the selection process and need ADA accommodations, please notify HR before you are scheduled for an interview or testing.
  
  ** Please be sure to check your junk folder for any messages that may be sent to you about this recruitment.**

• About the company

  Bellevue is a city in the Eastside region of King County, Washington, United States, located across Lake Washington from Seattle.

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