Employer Industry: Healthcare Services

Why Consider this Job Opportunity:
- Competitive salary
- Opportunity for career advancement and growth within the organization
- Remote work flexibility aligned with the Pacific time zone
- Comprehensive benefits package including medical, dental, and vision insurance
- Development opportunities to enhance career progression
- Employee stock purchase plan

What to Expect (Job Responsibilities):
- Gather missing documentation/information to meet insurance guidelines
- Address customer inquiries, troubleshoot issues, and escalate concerns when necessary
- Process intakes, verify insurance, and confirm delivery appointments
- Conduct post-delivery work order confirmation and data entry
- Perform outbound calls, faxes, and SMS texts to patients and referrals

What is Required (Qualifications):
- High school diploma or equivalent
- Minimum of two years related experience in an office environment
- Strong organizational and customer service skills
- Proficiency in Microsoft Office programs
- Basic printing/faxing/scanning skills

How to Stand Out (Preferred Qualifications):
- Knowledge of DOT/FDA Regulations
- Bilingual proficiency (reading, writing, verbal)
- Previous experience in a service management industry

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