• Job Description

  Req#: 75322

  DSV - Global transport and logistics
  In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

  Location: [[Silverton, Pretoria]]
  Job Posting Title: [[Branch Manager, Operations, Solutions]]
  Time Type: [[Full Time]]

  Qualification(s):

  • 4-year Logistics or Supply Chain Management degree, or 4-year equivalent diploma (BTECH) OR,
  • 4-year Industrial Engineering, or 4-year equivalent diploma (BTECH) OR,
  • Production Management degree or 4-year equivalent diploma (BTECH) OR, 5-10 years minimum relevant experience in industry with in-depth experience in all
  job-related requirements listed below

  Computer Skills:

  • WMS advanced experience (CMMS3 & SAP) – will be essential requirement
  • Highly proficient in Excel/PowerPoint for data management and reporting

  Job-related Requirements:

  • 5-8+ years, Automotive material handling-line supply experience, and 2+ years project management;
  • Automotive OEM or Tier-1 manufacturing experience;
  • Experience working in a key positions Warehouse, Body Shop, Paint Shop, Trim, Chassis & Final Lines, Program Launches;
  • Experience managing multiple operations concurrently;
  • Solid business aptitude and experience managing overall program implementation performance;
  • Strong computer skills and expert knowledge of Microsoft Word, Excel and Access;
  • Excellent time management skills and ability to multi-task;
  • Detail-oriented, organized, and collaborative;
  • Strong people management skills to manage diverse teams;
  • Demonstrated problem solving and critical thinking skills;
  • Tact, a sense of urgency, and an overall customer satisfaction focus;
  • Strong written and verbal communication skills;
  • Experience with APQP, TS16949
  • Ability to work extended hours during the week and weekends

  • Site has a 3 shift operations, shift work pattern will be required
  • Travel when required
  • Own vehicle & valid license
  • Ability to work under pressure & adapt to change

  ADDED ADVANTAGES FOR THIS ROLE

  • Negotiation skills & relationship management – client and / or supplier
  • Sound knowledge of OEM operational process
  • Operational experience and the ability to work independently
  • Knowledge of HSE compliance
  • Knowledge of ERP/WMS/Systems Integration will be beneficial.

  MAIN PURPOSE OF THE ROLE:

  This position aims to ensure contract adherence in terms of client relations, operational performance, commercial and financial performance, people management and development and continual improvement initiatives.
  The role needs to ensure operations are managed in accordance with the DSV standards and policies and procedures. Ensure that the DSV strategy, goals and initiatives are cascaded down through the organization into the various areas of the operation.
  Support and actively participate in development services and solutions to complement DSV’s offering to the Automotive industry.

  DUTIES & RESPONSIBILITIES:

  Ford Operations:
  • Full accountability and leadership on all aspects of the Ford Silverton operations in Gauteng,
  • Accountable for all initiatives being implemented across these operations, including potential new scope.
  • Meeting of all customer SLAs.; Compliance of sites to DSV standards; SHERQ – achieve minimum requirements; Implement and maintain Quality Management System at all departments
  • Be involved in unlocking synergies within operations to improve competitiveness of solution; Drive synergies with other DSV business units, where possible, to improve operational performance
  Client Relationships:
  • Ensuring client’s needs and expectations are consistently met within scope of the SLA.
  • Client interaction and issue resolution to ensure client satisfaction.
  • Structured management reviews to review performance and discuss strategic initiatives.
  Commercial / Financial:
  • Thorough understanding and application of contract and service level agreement to achieve account stability and profitability.
  • Responsible for P&L and Accounting queries for Operations
  • Claims resolution, investigate and understand claim details per incident, report internally and negotiate and process compensation when valid.
  • Identify and support initiatives to further improve account profitability.
  Operational Performance:
  • Actively managing daily operational performance to consistently achieve performance metric targets
  • Delivering on client and internal continuous improvement requirements and driving Lean culture
  • Internal stakeholder communication management ensure agreed to meetings, conference calls and forums are planned and conducted internally as agreed to by all stakeholders, this is an ongoing requirement.
  • Customer dissatisfaction process analyse failures with regards to deliveries, client complaints, damages etc to determine root cause and corrective actions.
  • Follow through on corrective actions and close the Corrective and Preventative Actions Process
  People Management:
  • Firm and consistent approach to ongoing performance measurement and management of team.
  • Ensure effective resourcing in all departments to deliver the expected services.
  • Resolution of all IR issues in conjunction with HR.
  • Coaching and mentoring of team to achieve client objectives.
  • Individual Development Plans and succession plans in place for all critical roles.
  • Drive training interventions to close skills gaps in operations.
  • Ability to handle conflict in any situation as may be required
  Client Expectations:
  • Monthly KPI dashboard consolidation and reporting, root cause analysis and corrective action implementation and tracking.

  Launch Activities:
  • Actively manage and support all launch related activities – Manage the Change, new launch programs, change control and obsolescence management at Ford Assembly Plant.
  • Ensure operational readiness to support programs.
  Experience:
  • 8+ years operations management experience in logistics environment, with min of 8 years in production logistics.
  • People management skills including leadership, performance management, IR, people motivation and people development •
  • Communication & conflict management skills to successfully deal with all levels, age groups and cultures of people – both internal and external. Ability to manage people in a unionized environment successfully;
  • Commercial & financial skills: Financial acumen and experience in adherence to budget, contract management and service level agreements;
  • Problem solving skills to identify potential problems and put the necessary in place to resolve the problem. Important to be proactive not re-active
  • Business development experience: The ability to identify extension business and new business opportunities. The ability to engage with the client and design and sell a solution that best meets the requirements of the client and our business.
  • Multi-functional role: The ability to work in a complex environment across multi service segments internally and aligning the service delivery across the clients’ extremely diverse environment
  Job Information:
  • High level of emotional intelligence and maturity to manage multiple levels of stakeholders’ expectations within the client’s environment
  • Initiative to act proactively in an ever-changing client environment
  • Assertiveness, clients changing needs/demands must be managed firmly and tactfully
  • High degree of common sense to understand implications of actions as well as failure to act, and enough initiative to act proactively when required
  • Extensive stock control, process adherence and warehousing skills & experience
  • Warehousing and Inventory Management qualification
  • Deadline driven and can work with little to no supervision to achieve objectives
  • Organized with structured approach
  • High attention to detail and quality of work
  • QMS, SHE and Continual Improvement Processes and Risk Management skills and experience
  • Project Management qualifications/capabilities
  • Report writing skills
  • Sales & Presentation skills
  • Advanced Excel skills
  • Procurement/Commercial skills
  

  Disclaimer : Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.

• About the company

  Global transport and logistics - road, air, sea, rail freight and warehousing. Contact us today.

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