• Job Description

  Req#: req11144

  Building Services Worker

  The University of Saskatchewan is one of the top research-intensive universities in Canada. Guided by our University Plan: The University the World Needs, we work together across disciplines and with our communities to find creative solutions to the most pressing global challenges. The main campus also houses our campus partners such as the Royal University Hospital, Jim Pattison Children’s Hospital, National Research Council, and others. The total building area is 8.1 million square feet (754,000 square meters) across 766 hectares of land.
  
  The Facilities team is comprised of over 300 trades personnel and service workers that provide trusted services and stewardship in support of teaching, learning, and discovery. This team is responsible for operations, maintenance, service, utilities distribution, and customer support. The Facilities Team Charter describes the purpose, vision, and values that in turn support the campus community.

  Primary Purpose: This position is responsible for the delivery of the custodial operations and building services program(s) and provides trusted service to the campus community through delivering clean, safe, and properly maintained facilities and services.

  Nature of Work: Reporting to an Assistant Manager, Custodial Operations and Building Services, this position provides proactive customer-facing services to the University of Saskatchewan. This position is expected to be self-motivated and able to take initiative to develop and improve relationships, processes, and resolve custodial/building services issues when they arise. Task qualified appropriate architectural, mechanical, and maintenance activities in an institutional environment. This position is front facing, and it is expected that care and attention will be put into greeting the customer and addressing concerns and work requests that are assigned. The work involves heavy physical labor. Morning, evening, and weekend may be required. With appropriate notice, the shift is subject to change.

  Typical Duties/Accountabilities: With the Facilities Team Charter as the core foundation of all our activities and interactions, the incumbent must be aware and mindful of safety hazards and must always work in compliance with all safety practices and procedures. Always works with honesty and respect and maintains outstanding customer, peer, and management interactions. Duties and accountabilities include:

  • Is accountable to the Facilities Team Charter and is aligned with the purpose, vision, and values and holds themselves and each other accountable to it.
  • Takes ownership of any kind of work request that arises.
  • Delivers customer-focused service and ensures all relevant policies, procedures, and standards are met.
  • Conducts regular building walkthrough and report deficiencies.
  • Completes service, maintenance, repair, and cleaning duties as assigned.
  • Completes daily inspections of various buildings and reports work progress, physical problems, and repair status.
  • Responds to customer inquiries, service requests, issues, problems, and takes ownership to promote quick issue resolutions.
  • Interacts with managers/assistant managers, Facilities Services Agents (FSA), planning/scheduling, coworkers, and building occupants, resolving day-to-day service and maintenance requests or problems.
  • Monitors prioritized work and reports status on a regular basis.
  • Performs appropriate architectural, mechanical and maintenance activities.
  • Keeps an inventory of tools and supplies.
  • Performs custodial cleaning tasks as assigned.
  • Performs other duties as assigned.

  The BSW helps to coordinate work with other trades, makes recommendations for innovation, improvements, and repair; communicates to others for procurement of materials; promotes and maintains outstanding customer service, is responsible for implementing and supporting workplace initiatives as directed; and makes & meets commitments in an honest, respectful understanding manner, and other related duties as assigned. The Building Services Workers must be consistent in following all the rules, expectations, and guidelines that are set out.

  Qualifications:

  Education: Demonstrate experience with customer skills, appropriate architectural, mechanical, maintenance, repairs activities, troubleshooting, and completion of Grade 12 is required. The successful applicant for this position will be subject to a satisfactory criminal record check. A certified Building Systems Technician Certificate is an asset.

  Licenses: Must hold and maintain a valid Province of Saskatchewan driver’s license and have an acceptable driving record.

  Experience: Minimum three to five years of experience in a similar customer-centric role and in-depth knowledge of general building services maintenance procedures and techniques. Knowledge of best practices including workplace safety, WHMIS, and OH&S safety acts and regulations is an asset.

  Skills:

  • Ability to work as a team to support the vision of the university the world needs.
  • Demonstrated ability to provide prompt customer service by understanding and responding to customer needs.
  • Strong reading, verbal, and written communication skills.
  • Great attention to detail, and proactive.
  • Ability to work both independently and cooperatively as part of a team.
  • Demonstrated ability to be self-motivated and utilize effective time management skills.
  • Custodial equipment and basic preventative maintenance procedures.

  Competencies
  Competencies are attributes, behaviors, manners, and styles of how skills and knowledge are applied to a position:

  • Leadership/Vision: The demonstrated ability to build a shared, compelling and credible vision of the future, influencing people to ensure outcomes that support achieving the vision; a culture of leadership.
  • Support for Progress: The demonstrated ability to initiate, implement, and support innovation and institutional change and enhance programs and services.
  • Results Orientation: Focuses on results and completing objectives within the framework defined by the University’s plans and policies.
  • Personal Effectiveness: Demonstrates an ability to reflect, clarify and commit to what is important, take responsibility for growth and development, and contribute to positive and productive work and learning environments.
  • Communication: The demonstrated ability to convey information and ideas to individuals in a manner that engages the audience and helps them understand, retain, and respond to the message.
  • Relationship Building: The demonstrated ability to develop the rapport necessary to build, maintain and/or strengthen partnerships and relationships inside and outside of the University.

  For detailed information of the University of Saskatchewan’s competencies, visit: http://working.usask.ca/documents/recruitandhire/recruitmentandemployment/competencies.pdf

  Department: Custodial Operations
  Status: Term 6 Months with the possibility of extension or becoming permanent
  Employment Group: CUPE 1975
  Shift: Mornings, evenings, and weekends may be required. With appropriate notice, the shift is subject to change. Morning Shift - 6:00 AM- 2:30 PM Evening Shift - 3:00 PM- 11:30 PM
  Full Time Equivalent (FTE): 1.0
  Salary: The salary range, based on 1.0 FTE, is $21.55 - 25.13 per hour. The starting salary will be commensurate with education and experience.
  Salary Family (if applicable): Facility Services
  Salary Phase/Band: Phase 3
  Posted Date: 8/23/2023
  Closing Date: 10/17/2023 at 6:00 pm CST
  Number of Openings: 6
  Work Location: May be eligible for hybrid work under the terms of USask's Alternative Workspace Guidelines
  

  The successful applicant will be required to provide the following current verification(s) where 'Yes' is indicated below. Further information is available at: https://careers.usask.ca/tips-for-applying.php

  Criminal Record Check: Yes
  Driver's License and Abstract Check: Yes
  Education/Credential Verification: Not Applicable
  Vulnerable Sector Check: Not Applicable

  The University is committed to employment equity, diversity, and inclusion, and are proud to support career opportunities for Indigenous peoples to reflect the community we serve. We are dedicated to recruiting individuals who will enrich our work and learning environments. All qualified candidates are encouraged to apply; however, in accordance with Canadian immigration requirements, Canadian citizens and permanent residents will be given priority. We are committed to providing accommodations to those with a disability or medical necessity. If you require an accommodation to participate in the recruitment process, please notify us and we will work together on the accommodation request. We continue to grow our partnerships with Indigenous communities across the province, nationally, and internationally and value the unique perspective that Indigenous employees provide to strengthen these relationships. Verification of Indigenous Membership/Citizenship at the University of Saskatchewan is led and determined by the deybwewin | taapwaywin | tapwewin: Indigenous Truth policy and Standing Committee in accordance with the processes developed to enact the policy. Successful candidates that assert Indigenous membership/citizenship will be asked to complete the verification process of Indigenous membership/citizenship with documentation. The University of Saskatchewan’s main campus is situated on Treaty 6 Territory and the Homeland of the Métis. We pay our respects to the First Nations and Métis ancestors of this place and reaffirm our relationship with one another. Together, we are uplifting Indigenization to a place of prominence at the University of Saskatchewan.
  

• About the company

  The University of Saskatchewan is a Canadian public research university, founded on March 19, 1907, and located on the east side of the South Saskatchewan River in Saskatoon, Saskatchewan, Canada.

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