NHS
Business Admin Apprentice CAS/Breast Services
This job is now closed
Job Description
- Req#: C9164-24-3255?language=en&page=198&sort=publicationDateDesc
- proven general office experience
- Customer service skills
- Experience of team working
- Knowledge of clinic reception work/back office work
- Knowledge of hospital IT systems; Medway PAS
- Audio typing and digital dictation experience
- To be educated to 'O' level, GSCE or equivalent standard, including Maths and English at C or above.
- Experience of using Microsoft packages
- Ability to work towards the Level 3 Business Admin Apprenticeship
- Ability to communicate and provide information with patients and staff for appointments and general queries.
- Ability to communicate in a clear and effective manner.
- Ability to develop good working relationships.
- Time Management skills
- Ability to deal with tight deadlines in a balanced and good humoured manner
- Excellent verbal, written and numerical skills.
- Accurate attention to detail
- Planning and organisation of routine tasks.
- Ability and experience of planning and organising own time.
- Ability to prioritise own tasks.
- Must be able to demonstrate behaviours consistent with the Trust's behavioural standards
- Ability to retrieve files from shelving using appropriate equipment.
- Be able to stand/walk for prolonged periods.
- Be able to manipulate trolleys of patient notes.
- Frequent use of VDU equipment
- Frequent prolonged sitting at a keyboard
- Demonstrates an awareness of the importance of prompt timekeeping and good attendance at the workplace
- Adaptable and flexible
- Conscientious, reliable, self-motivated
- Exercise judgement and know when to seek advice when dealing with patient and staff enquiries.
- Demonstrate understanding of patient/client confidentiality.
- Work in line with Trust policies.
- Uses resources cost effectively
- Works in line standard procedures
- proven general office experience
- Customer service skills
- Experience of team working
- Knowledge of clinic reception work/back office work
- Knowledge of hospital IT systems; Medway PAS
- Audio typing and digital dictation experience
- To be educated to 'O' level, GSCE or equivalent standard, including Maths and English at C or above.
- Experience of using Microsoft packages
- Ability to work towards the Level 3 Business Admin Apprenticeship
- Ability to communicate and provide information with patients and staff for appointments and general queries.
- Ability to communicate in a clear and effective manner.
- Ability to develop good working relationships.
- Time Management skills
- Ability to deal with tight deadlines in a balanced and good humoured manner
- Excellent verbal, written and numerical skills.
- Accurate attention to detail
- Planning and organisation of routine tasks.
- Ability and experience of planning and organising own time.
- Ability to prioritise own tasks.
- Must be able to demonstrate behaviours consistent with the Trust's behavioural standards
- Ability to retrieve files from shelving using appropriate equipment.
- Be able to stand/walk for prolonged periods.
- Be able to manipulate trolleys of patient notes.
- Frequent use of VDU equipment
- Frequent prolonged sitting at a keyboard
- Demonstrates an awareness of the importance of prompt timekeeping and good attendance at the workplace
- Adaptable and flexible
- Conscientious, reliable, self-motivated
- Exercise judgement and know when to seek advice when dealing with patient and staff enquiries.
- Demonstrate understanding of patient/client confidentiality.
- Work in line with Trust policies.
- Uses resources cost effectively
- Works in line standard procedures
Job summary
This is a wonderful opportunity to gain a wide range of experience within the NHS.
Breast Services are recruiting a Business Admin Apprentice CAS/Breast Services to work within the Breast Secretariat team . The post will be based at the City Hospital Campus.
The role will encompass a wide range of tasks and variety, giving the post holder the opportunity to develop and learn new skills, whilst providing a valuable service to our patients.
In addition to the brief list above you must familiarise yourself with the full job description and person specification attached to this advert prior to applying.
Main duties of the job
To support the outpatient team and provide administration cover across the Secretariat team for Breast Services. Work alongside the PPA to type and send clinic letters. Assist in the preparation of Breast MDT's such as notes and trolley preparation. Changing appointments at the patients' request always ensuring maximum clinic utilisation. Updating patients' details and ensuring all paperwork and electronic information is updated in a timely manner. Preparing of Green files in preparation for clinics. Other general office duties including answering patients' questions on the telephone and assisting the clinical team with their enquiries for the patients attending the service. Scanning and uploading of documents. Assist the Clinical Administrator, MDT Coordinators, Waiting List Co-ordinators and PA in relation to daily duties.
About us
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Date posted
20 December 2024
Pay scheme
Other
Salary
£12,514 a year per annum
Contract
Apprenticeship
Duration
16 months
Working pattern
Full-time
Reference number
164-6836446
Job locations
Nottingham Breast Institute NCH
Hucknall Road
Nottingham
NG5 1PB
Job descriptionJob description
Job responsibilities
Please refer to the job description and person specification attached to the advert for the full details.
Please ensure you have demonstrated the necessary essential and desirable skills in your application form.
Job responsibilities
Please refer to the job description and person specification attached to the advert for the full details.
Please ensure you have demonstrated the necessary essential and desirable skills in your application form.
Person SpecificationPerson Specification
Experience
Essential
Desirable
Training and qualifications
Essential
Communication and relationship skills
Essential
Planning and organisational skills
Essential
Commitment to NUH values
Essential
Physical Skills
Essential
Other requirements
Essential
Analytical and Judgemental Skills
Essential
Experience
Essential
Desirable
Training and qualifications
Essential
Communication and relationship skills
Essential
Planning and organisational skills
Essential
Commitment to NUH values
Essential
Physical Skills
Essential
Other requirements
Essential
Analytical and Judgemental Skills
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Nottingham University Hospitals NHS Trusts
Address
Nottingham Breast Institute NCH
Hucknall Road
Nottingham
NG5 1PB
Employer's website
Employer details
Employer name
Nottingham University Hospitals NHS Trusts
Address
Nottingham Breast Institute NCH
Hucknall Road
Nottingham
NG5 1PB
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.